IT Operations

PagerDuty integrations

Connect PagerDuty to any other app, or use it from your AI client over MCP. PagerDuty is an incident management and on-call alerting platform.

Connects with an API keypagerduty.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with PagerDuty?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect PagerDuty with another app

What your agent can do with PagerDuty

Triggers and actions 2 triggers · 26 actions

  • Trigger
    List Maintenance Windows

    Gets a list of maintenance windows.

  • Trigger
    New Incidents

    Polls for new incidents in PagerDuty.

  • Action
    Add Responders

    Request additional responders (a user or escalation policy) to help with an incident.

  • Action
    Add Team Member

    Add a user to a team with a given role.

  • Action
    Create Incident

    Creates an incident in PagerDuty.

  • Action
    Create Note on Incident

    Creates a note on a given incident.

  • Action
    Delete or End a Maintenance Window

    Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.

  • Action
    Get Escalation Policy

    Retrieve a single escalation policy by its ID.

  • Action
    Get Incident

    Retrieve a single PagerDuty incident by id.

  • Action
    Get Schedule

    Retrieve a single on-call schedule by its ID.

  • Action
    Get Service

    Retrieve a single PagerDuty service by id.

  • Action
    Get Team

    Retrieve a single team by its ID.

  • Action
    Get User Information

    Gets a user's information based on provided ID.

  • Action
    List Escalation Policies

    List PagerDuty escalation policies.

  • Action
    List Incident Notes

    List all notes attached to an incident.

  • Action
    List Incidents

    List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).

  • Action
    List On-Calls

    List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.

  • Action
    List Schedule Overrides

    List overrides on a schedule within a required since/until time window.

  • Action
    List Schedules

    List PagerDuty on-call schedules.

  • Action
    List Services

    List PagerDuty services.

  • Action
    List Teams

    List all teams in the account.

  • Action
    List Users

    List PagerDuty users.

  • Action
    Manage Incidents

    Bulk acknowledge or resolve multiple incidents in a single call.

  • Action
    Snooze Incident

    Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.

  • Action
    Two-way sync add a maintenance window

    Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.

  • Action
    Two-way sync add or update an incident

    Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.

  • Action
    Update Incident

    Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.

  • Action
    Update Maintenance Window

    Updates a maintenance window.

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Questions

PagerDuty, answered

Is there a PagerDuty MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with PagerDuty. Add that address to any AI client that takes a remote MCP server, sign in once in your browser, and your client can build, test and run automations that use PagerDuty. Nothing to install.

What can start an automation from PagerDuty?

Any of PagerDuty's 2 triggers in the catalog, including New Incidents and List Maintenance Windows. Describe the moment in plain language and your agent picks the right one.

What can your agent do in PagerDuty?

Any of PagerDuty's 26 actions, including Create Incident, Create Note on Incident, Update Incident and Update Maintenance Window. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can PagerDuty connect to?

Any app in the catalog; the list on this page pairs PagerDuty with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.