Integration
Connect JIRA and PagerDuty
When New Issue fires in JIRA, your agent runs Create Note on Incident in PagerDuty, or List Maintenance Windows in PagerDuty to Search Issues (JQL) in JIRA. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want JIRA and PagerDuty to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Teams that page with PagerDuty and track work in JIRA usually retype the same incident twice. Connecting them lets a new PagerDuty incident open a JIRA issue with the service details attached, and lets a JIRA issue moving to Done resolve the incident it came from. The agent builds each scenario, tests it and keeps it running.
Example flows
What JIRA and PagerDuty can do together
From JIRA to PagerDuty
When New Issue in JIRA
then Create Note on Incident in PagerDuty
From PagerDuty to JIRA
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with JIRA and PagerDuty
Triggers and actions 4 triggers · 164 actions
- New Issue
Polls for newly created issues in a project (ordered by creation date).
- New or Updated Issue
Polls for issues created or updated recently (ordered by updated date).
- Add attachment
add an attachment to an issue
- Add comment
add a comment to an issue
- Add Comment to Issue
Adds a comment to the specified issue.
- Add filter as favorite
Add filter as favorite
- Add gadget to dashboard
Add gadget to dashboard
- Add user to group
add a user to a group
- Add vote
add the current user's vote to an issue
- Add worklog
add a worklog to an issue
- Archive issues by ID or key
archive issues by ID/key
- Archive issue(s) by JQL
Archive issue(s) by JQL
- Assign Issue
Assigns an issue to a user by account ID.
- Bulk create issue
bulk create issues
- Bulk create statuses
Bulk create statuses
- Bulk delete issues
bulk delete issues
- Bulk delete Statuses
Bulk delete Statuses
- Bulk delete worklogs
bulk delete worklogs on an issue
- Bulk edit dashboards
Bulk edit dashboards
- Bulk edit issues
bulk edit issue fields
- Bulk fetch issues
bulk fetch issues by ID/key
- Bulk move issues
bulk move issues
- Bulk move worklogs
bulk move worklogs
- Bulk transition issue statuses
bulk transition issue statuses
- Bulk unwatch issues
bulk unwatch issues
- Bulk watch issues
bulk watch issues
- Change filter owner
Change filter owner
- Copy dashboard
Copy dashboard
- Create component
Create component
- Create custom field
Create custom field
- Create dashboard
Create dashboard
- Create filter
Create filter
- Create group
Create group
- Create Issue
Creates a new issue in the specified project.
- Create issue link
create a link between two issues
- Create issue link type
create an issue link type
- Create issue type
create an issue type
- Create project
create a project
- Create project category
create a project category
- Create related work
Create related work
- Create user
create a user
- Create version
Create version
- Delete and replace version
Delete and replace version
- Delete attachment
delete an attachment
- Delete comment
delete a comment
- Delete component
Delete component
- Delete custom field
Delete custom field
- Delete dashboard
Delete dashboard
- Delete filter
Delete filter
- Delete Issue
Deletes an issue by its key or ID.
- Delete issue link
delete an issue link
- Delete issue link type
delete an issue link type
- Delete issue type
delete an issue type
- Delete project
delete a project
- Delete project asynchronously
delete a project asynchronously
- Delete project category
delete a project category
- Delete related work
Delete related work
- Delete user
delete a user
- Delete version
Delete version
- Delete vote
remove the current user's vote from an issue
- Delete watcher
remove a watcher from an issue
- Delete worklog
delete a worklog
- Export Archived Issues
Export archived issue(s)
- Get all dashboards
Get all dashboards
- Get all projects
Get all projects
- Get attachment content
get attachment content
- Get attachment metadata
get attachment metadata
- Get available transitions
Get available transitions
- Get bulk available transitions
get transitions available for bulk transition
- Get comment
get a single comment
- Get comments by IDs
get comments by IDs
- Get component
Get component
- Get create issue metadata
Get create issue metadata
- Get create metadata issue types for a project
get create-metadata issue types for a project
- Get custom field
Fetches a custom field's definition by its ID, including its name, description and field type. Returns found = false when no field has that ID.
- Get dashboard
Get dashboard
- Get edit issue metadata
get edit metadata for an issue
- Get favorite filters
Get favorite filters
- Get filter
Get filter
- Get group
Get group
- Get Issue
Returns the details of a single issue by its key or ID.
- Get Issue Comments
Returns all comments for the specified issue.
- Get issue link
get an issue link
- Get issue link type
get an issue link type
- Get issue link types
list issue link types
- Get Issue Transitions
Returns the workflow transitions available for the specified issue.
- Get issue type
get an issue type
- Get issue watchers
get watchers of an issue
- Get issue worklogs
get worklogs on an issue
- Get is watching issue bulk
check watching status for multiple issues
- Get my filters
Get my filters
- Get Project
Returns the details of a single project by its key or ID.
- Get project category
Fetches a project category by ID, with its name and description. An error occurs if the category is not found.
- Get project components
get all components of a project
- Get project versions
get all versions of a project
- Get recent projects
get recently viewed projects
- Get related work
Get related work
- Get status
Get status
- Get status category
Get status category
- Get transitions
get available transitions for an issue
- Get user
get a user
- Get user groups
get groups a user belongs to
- Get users from group
list members of a group
- Get version
Get version
- Get votes
get votes on an issue
- Get worklog
get a worklog
- Get worklogs by IDs
get worklogs by IDs
- Get worklogs by issue ID and worklog ID
get worklogs by issue ID and worklog ID (internal)
- List Project Issue Types
Returns the issue types available, optionally for a given project.
- List Projects
Returns a paginated list of projects visible to the user.
- List users
Lists the users visible to the connected Jira account. Takes no search criterion.
- Merge versions
merge one version into another
- Move version
Move version
- Remove filter as favorite
Remove filter as favorite
- Remove gadget from dashboard
Remove gadget from dashboard
- Remove group
Remove group
- Remove user from group
remove a user from a group
- Restore custom field from trash
Restore custom field from trash
- Restore deleted or archived project
restore a deleted or archived project
- Search for dashboards
Search for dashboards
- Search for filters
Search for filters
- Search for issues using JQL enhanced search (GET)
Search for issues using JQL enhanced search (GET)
- Search for issues using JQL enhanced search (POST)
search for issues using enhanced JQL (POST)
- Search Issues (JQL)
Searches for issues using a JQL query.
- Transition Issue
Moves an issue to a new status by performing a workflow transition.
- Unarchive issues by keys or ID
unarchive issues by key/ID
- Update comment
update a comment
- Update component
Update component
- Update custom field
Update custom field
- Update dashboard
Update dashboard
- Update filter
Update filter
- Update gadget on dashboard
Update gadget on dashboard
- Update Issue
edit an issue
- Update issue link type
update an issue link type
- Update issue type
update an issue type
- Update project
update a project
- Update project category
update a project category
- Update related work
Update one related-work link on a Jira project version. Reads the version's existing related work, overlays only the fields you supply, then writes the merged object back — so anything you leave blank keeps its current value.
- Update version
Update version
- Update worklog
update a worklog
- List Maintenance Windows
Gets a list of maintenance windows.
- New Incidents
Polls for new incidents in PagerDuty.
- Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
- Add Team Member
Add a user to a team with a given role.
- Create Incident
Creates an incident in PagerDuty.
- Create Note on Incident
Creates a note on a given incident.
- Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
- Get Escalation Policy
Retrieve a single escalation policy by its ID.
- Get Incident
Retrieve a single PagerDuty incident by id.
- Get Schedule
Retrieve a single on-call schedule by its ID.
- Get Service
Retrieve a single PagerDuty service by id.
- Get Team
Retrieve a single team by its ID.
- Get User Information
Gets a user's information based on provided ID.
- List Escalation Policies
List PagerDuty escalation policies.
- List Incident Notes
List all notes attached to an incident.
- List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).
- List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.
- List Schedule Overrides
List overrides on a schedule within a required since/until time window.
- List Schedules
List PagerDuty on-call schedules.
- List Services
List PagerDuty services.
- List Teams
List all teams in the account.
- List Users
List PagerDuty users.
- Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
- Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
- Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.
- Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.
- Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
- Update Maintenance Window
Updates a maintenance window.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
JIRA and PagerDuty, answered
Can the JIRA issue include which PagerDuty service was affected?
Yes. The agent can use Get Service on the incident before it runs Create Issue in JIRA, so the service name and details land in the issue summary or description.
How does the PagerDuty incident get updated when work finishes in JIRA?
The New or Updated Issue trigger in JIRA can fire when an issue reaches the status you name, and Update Incident in PagerDuty sets that incident to acknowledged or resolved. You can also add a note on the incident with Create Note on Incident.
What can start an automation from JIRA?
Any of JIRA's 2 triggers in the catalog, including New Issue and New or Updated Issue. Describe the moment in plain language and your agent picks the right one.
What can your agent do in PagerDuty when something happens in JIRA?
Any of PagerDuty's 26 actions, including Create Incident, Get Service, Update Incident and Create Note on Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from PagerDuty to JIRA?
Yes. When something happens in PagerDuty, your agent can act in JIRA too. This page covers both directions: PagerDuty's triggers and JIRA's actions are listed here as well.
Do I have to build a connector for JIRA or PagerDuty?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use JIRA and PagerDuty without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.