Integration
Connect OpenAI and PagerDuty
When New batch fires in OpenAI, your agent runs Create Note on Incident in PagerDuty, or List Maintenance Windows in PagerDuty to Create message in OpenAI. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want OpenAI and PagerDuty to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Connecting PagerDuty and OpenAI lets incident details flow into a model and come back where responders read them. A new PagerDuty incident can be enriched with its service record, summarised by OpenAI, and the summary written back as a note on the incident. Work happening in OpenAI, like a new file or batch, can raise or annotate a PagerDuty incident.
Example flows
What OpenAI and PagerDuty can do together
From OpenAI to PagerDuty
When New batch in OpenAI
then Create Note on Incident in PagerDuty
From PagerDuty to OpenAI
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with OpenAI and PagerDuty
Triggers and actions 7 triggers · 95 actions
- New batch
List your organization's batches.
- New file
Returns a list of files.
- New model
Lists the currently available models.
- New vector store
Returns a list of vector stores.
- New video
List recently generated videos for the current project.
- Cancel batch
Cancels an in-progress batch.
- Cancel run
Cancels a run that is in_progress.
- Cancel vector store file batch
Cancel a vector store file batch.
- Content moderation
Classifies text for hate, harassment, self-harm, sexual, and violence categories using the Moderations API.
- Count input tokens
Returns input token counts of the request.
- Create assistant
Create an assistant with a model and instructions.
- Create chat completion
Sends a list of chat messages to a model via the Chat Completions API and returns the assistant's reply.
- Create completion
Creates a completion for the provided prompt and parameters.
- Create embedding
Generates a vector embedding for input text using an embeddings model (e.g. text-embedding-3-small).
- Create message
Create a message.
- Create run
Create a run.
- Creates and executes a batch from an uploaded file of requests
Creates and executes a batch from an uploaded file of requests
- Create thread
Create a thread.
- Create thread and run
Create a thread and run it in one request.
- Create vector store
Create a vector store.
- Create vector store file
Create a vector store file by attaching a File to a vector store.
- Create vector store file batch
Create a vector store file batch.
- Create video edit job
Create a new video generation job by editing a source or existing generated video.
- Create video extension
Create an extension of a completed video.
- Create video generation job
Create a new video generation job from a prompt and optional reference assets.
- Create video remix
Create a remix of a completed video using a refreshed prompt.
- Delete assistant
Delete an assistant.
- Delete eval run
Delete an eval run.
- Delete file
Delete a file and remove it from all vector stores.
- Delete message
Deletes a message.
- Delete thread
Delete a thread.
- Delete vector store
Delete a vector store.
- Delete vector store file
Delete a vector store file (removes from store, file itself not deleted).
- Delete video
Permanently delete a completed or failed video and its stored assets.
- Download video content
Download the generated video bytes or a derived preview asset.
- Edit image
Creates an edited or extended image given one or more source images and a prompt.
- Generate image
Generates an image from a text prompt using gpt-image-1 / DALL-E and returns the image URL or base64 data.
- Generate speech
Converts text into spoken audio using a TTS model and the selected voice. Returns audio bytes.
- Get assistant
Retrieves an assistant.
- Get batch
Retrieves a batch.
- Get file
Returns information about a specific file.
- Get file content
Returns the contents of the specified file.
- Get message
Retrieve a message.
- Get model
Retrieves a model instance.
- Get run
Retrieves a run.
- Get run step
Retrieves a run step.
- Get thread
Retrieves a thread.
- Get vector store
Retrieves a vector store.
- Get vector store file
Retrieves a vector store file.
- Get vector store file batch
Retrieves a vector store file batch.
- Get vector store file content
Retrieve the parsed contents of a vector store file.
- Get video
Fetch the latest metadata for a generated video.
- List conversation items
List all items for a conversation with the given ID.
- List files
Lists files that have been uploaded to your OpenAI account.
- List messages
Returns a list of messages for a given thread.
- List models
Lists the models currently available to your account.
- List runs
Returns a list of runs belonging to a thread.
- List run steps
Returns a list of run steps belonging to a run.
- List vector store file batch files
Returns a list of vector store files in a batch.
- List vector store files
Returns a list of vector store files.
- OpenAI agent message
Runs one AI agent turn on OpenAI and returns the model's reply. The turn is billed to the OpenAI account connected on this step, and the agent can call the account's AI tool automations.
- Retrieve response
Retrieves a previously created model response by its Response ID.
- Search vector store
Search a vector store for relevant chunks based on a query and filter.
- Send model a message
Sends a message to an OpenAI model via the Responses API and emits its response. Returns a Response ID usable as previous_response_id for multi-turn conversations.
- Submit tool outputs to run
Submit tool outputs when a run requires action.
- Transcribe audio
Transcribes audio into the input language.
- Translate audio
Translates audio into English.
- Update assistant
Modifies an assistant.
- Update message
Modifies a message.
- Update run
Modifies a run.
- Update thread
Modifies a thread.
- Update vector store
Modifies a vector store.
- Update vector store file attributes
Update attributes on a vector store file.
- Upload file
Upload a file that can be used across various endpoints.
- List Maintenance Windows
Gets a list of maintenance windows.
- New Incidents
Polls for new incidents in PagerDuty.
- Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
- Add Team Member
Add a user to a team with a given role.
- Create Incident
Creates an incident in PagerDuty.
- Create Note on Incident
Creates a note on a given incident.
- Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
- Get Escalation Policy
Retrieve a single escalation policy by its ID.
- Get Incident
Retrieve a single PagerDuty incident by id.
- Get Schedule
Retrieve a single on-call schedule by its ID.
- Get Service
Retrieve a single PagerDuty service by id.
- Get Team
Retrieve a single team by its ID.
- Get User Information
Gets a user's information based on provided ID.
- List Escalation Policies
List PagerDuty escalation policies.
- List Incident Notes
List all notes attached to an incident.
- List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).
- List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.
- List Schedule Overrides
List overrides on a schedule within a required since/until time window.
- List Schedules
List PagerDuty on-call schedules.
- List Services
List PagerDuty services.
- List Teams
List all teams in the account.
- List Users
List PagerDuty users.
- Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
- Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
- Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.
- Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.
- Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
- Update Maintenance Window
Updates a maintenance window.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
OpenAI and PagerDuty, answered
Can the summary OpenAI writes end up on the incident itself?
Yes. The New Incidents trigger in PagerDuty starts the run, OpenAI's Send model a message produces the text, and Create Note on Incident attaches it to the same incident so responders see it in the timeline.
Can I limit this to certain incidents or services?
Yes. Get Service and Get Incident let the run read the service and the incident fields first, so you can say the model should only be called for high urgency incidents or for a named service. The agent tests every scenario, including the ones that should stop early.
What can start an automation from OpenAI?
Any of OpenAI's 5 triggers in the catalog, including New batch, New file, New model and New vector store. Describe the moment in plain language and your agent picks the right one.
What can your agent do in PagerDuty when something happens in OpenAI?
Any of PagerDuty's 26 actions, including Create Incident, Create Note on Incident, Get Service and Update Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from PagerDuty to OpenAI?
Yes. When something happens in PagerDuty, your agent can act in OpenAI too. This page covers both directions: PagerDuty's triggers and OpenAI's actions are listed here as well.
Do I have to build a connector for OpenAI or PagerDuty?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use OpenAI and PagerDuty without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.