Integration
Connect Slack and PagerDuty
When New Mention (instant) fires in Slack, your agent runs Create Note on Incident in PagerDuty, or List Maintenance Windows in PagerDuty to Send Direct Message in Slack. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Slack and PagerDuty to do together?
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Connect your AI client
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https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)PagerDuty knows who is on call and what is broken; Slack is where the people fixing it are already talking. Connecting them means an incident in PagerDuty can open a channel, name the responder and post the details, while a reaction or mention in Slack can acknowledge, resolve or pull extra responders into the PagerDuty incident.
Example flows
What Slack and PagerDuty can do together
From Slack to PagerDuty
When New Mention (instant) in Slack
then Create Note on Incident in PagerDuty
When New Reaction Added in Slack
then Add Responders in PagerDuty
From PagerDuty to Slack
When List Maintenance Windows in PagerDuty
then Send Direct Message in Slack
When New Incidents in PagerDuty
then Send Ephemeral Message in Slack
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Slack and PagerDuty
Triggers and actions 17 triggers · 86 actions
Trigger
New ChannelTriggers when a new channel is created in the workspace.
Trigger
New Channel (instant)Triggers when a new channel is created (Slack event channel_created).
Trigger
New Channel MemberTriggers when a member joins a chosen channel (Slack event member_joined_channel).
Trigger
New File (instant)Triggers when a new file is uploaded to the workspace (Slack event file_created).
Trigger
New Mention (instant)Triggers when a username or keyword is mentioned in a channel. Events API message events with keyword filter.
Trigger
New Message Posted to ChannelTriggers when a message is posted to a chosen channel (Slack event message.channels).
Trigger
New Message Posted to Private ChannelTriggers when a message is posted to a chosen private channel or group DM (Slack events message.groups, message.mpim).
Trigger
New Pinned ItemTriggers when an item is pinned in a channel.
Trigger
New Public Message Posted AnywhereTriggers when a message is posted to any public channel (Slack event message.channels).
Trigger
New Reaction AddedTriggers when an emoji reaction is added to a message (Slack event reaction_added).
Trigger
New Saved MessageTriggers when a message or file is saved (starred) (Slack event star_added).
Trigger
New Team Custom EmojiTriggers when a custom emoji is added to the workspace (Slack event emoji_changed).
Trigger
New Thread ReplyTriggers when a new reply is added to a message thread.
Trigger
New UserTriggers when a new user joins the workspace. Polling; deduped by user id.
Trigger
New User (instant)Triggers when a new user joins the workspace (Slack event team_join).
Action
Add BookmarkAdd a bookmark to a channel.
Action
Add ReactionAdd an emoji reaction to a message.
Action
Add StarSave a message or file by starring it.
Action
Archive ChannelArchive a channel.
Action
Complete ReminderMark a reminder as complete.
Action
Create CanvasCreate a standalone canvas document.
Action
Create ChannelCreate a new public or private channel.
Action
Create Channel CanvasCreate a canvas attached to a channel.
Action
Create ReminderCreate a reminder for a user at a specified time.
Action
Delete CanvasDelete a canvas.
Action
Delete FileDelete a file from the workspace.
Action
Delete MessageDelete a message from a channel by timestamp.
Action
Delete ReminderDelete a reminder.
Action
Delete Scheduled MessageCancel a scheduled message before it is sent.
Action
Edit BookmarkEdit an existing channel bookmark.
Action
Edit CanvasEdit the content of a canvas.
Action
Find Channel by NameList channels filtered to locate a channel by name (client filters the returned list).
Action
Find User by EmailLook up a Slack user by their email address.
Action
Get Channel MessagesFetch the message history of a channel.
Action
Get File InfoGet information about a file.
Action
Get Message PermalinkGet a permanent link to a specific message.
Action
Get Message ReactionsGet the emoji reactions on a message.
Action
Get Team InfoGet information about the workspace.
Action
Get Thread RepliesGet the replies in a message thread.
Action
Get User InfoGet profile information for a Slack user by ID.
Action
Get User PresenceGet a user's current presence status.
Action
Get User ProfileGet a user's profile fields.
Action
Invite User to ChannelInvite one or more users to a channel (comma-separated user IDs).
Action
Join ChannelJoin a public channel.
Action
Leave ChannelLeave a channel.
Action
List BookmarksList the bookmarks in a channel.
Action
List Channel MembersList the members of a channel.
Action
List ChannelsList channels in the workspace (public and private).
Action
List Custom EmojisList the workspace's custom emojis.
Action
List FilesList files in the workspace, optionally filtered by channel or user.
Action
List Pinned ItemsList the items pinned in a channel.
Action
List Scheduled MessagesList messages scheduled to be sent later.
Action
List User GroupsList the workspace's user groups.
Action
List UsersList all users in the workspace.
Action
List User's ChannelsList the channels a user is a member of.
Action
Mark Channel ReadSet the read cursor position in a channel.
Action
Pin MessagePin a message to a channel.
Action
Remove BookmarkRemove a bookmark from a channel.
Action
Remove ReactionRemove an emoji reaction from a message.
Action
Remove StarRemove a star from a message or file.
Action
Remove User from ChannelRemove a member from a channel.
Action
Rename ChannelRename a channel.
Action
Schedule MessageSchedule a message to be sent to a channel at a future Unix time.
Action
Search FilesSearch files across the workspace.
Action
Search MessagesSearch messages across the workspace.
Action
Send Direct MessageOpen a DM with a user and post a message to it.
Action
Send Ephemeral MessageSend a message in a channel that is visible only to one user.
Action
Send MessagePost a message to a channel, private group, or DM.
Action
Set Channel PurposeSet the purpose (description) for a channel.
Action
Set Channel TopicSet the topic for a channel.
Action
Set User PresenceSet the authenticated user's presence status.
Action
Unarchive ChannelRestore an archived channel.
Action
Unpin MessageRemove a pinned message from a channel.
Action
Update MessageUpdate an existing message in a channel by timestamp.
Action
Upload FileUpload a file and share it to one or more channels.
Trigger
List Maintenance WindowsGets a list of maintenance windows.
Trigger
New IncidentsPolls for new incidents in PagerDuty.
Action
Add RespondersRequest additional responders (a user or escalation policy) to help with an incident.
Action
Add Team MemberAdd a user to a team with a given role.
Action
Create IncidentCreates an incident in PagerDuty.
Action
Create Note on IncidentCreates a note on a given incident.
Action
Delete or End a Maintenance WindowDeletes a maintenance window that hasn't started yet, or ends one that is ongoing.
Action
Get Escalation PolicyRetrieve a single escalation policy by its ID.
Action
Get IncidentRetrieve a single PagerDuty incident by id.
Action
Get ScheduleRetrieve a single on-call schedule by its ID.
Action
Get ServiceRetrieve a single PagerDuty service by id.
Action
Get TeamRetrieve a single team by its ID.
Action
Get User InformationGets a user's information based on provided ID.
Action
List Escalation PoliciesList PagerDuty escalation policies.
Action
List Incident NotesList all notes attached to an incident.
Action
List IncidentsList PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).
Action
List On-CallsList current on-call entries — who is on call now, by escalation policy/schedule/user/time window.
Action
List Schedule OverridesList overrides on a schedule within a required since/until time window.
Action
List SchedulesList PagerDuty on-call schedules.
Action
List ServicesList PagerDuty services.
Action
List TeamsList all teams in the account.
Action
List UsersList PagerDuty users.
Action
Manage IncidentsBulk acknowledge or resolve multiple incidents in a single call.
Action
Snooze IncidentSnooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
Action
Two-way sync add a maintenance windowCreates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.
Action
Two-way sync add or update an incidentCreates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.
Action
Update IncidentUpdates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
Action
Update Maintenance WindowUpdates a maintenance window.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Slack and PagerDuty, answered
Can a Slack message change the state of a PagerDuty incident?
Yes. A reaction added to a message or a keyword mention in Slack can run Update Incident to acknowledge or resolve it, or Add Responders to pull in another user or escalation policy. The agent tests each scenario with a real incident before it goes live.
How does the agent know which Slack channel or person to post to?
It can use List On-Calls or Get Service in PagerDuty to find the responder, then Find User by Email or Find Channel by Name in Slack to resolve the destination. If no match is found, you decide whether it posts to a fallback channel instead.
What can start an automation from Slack?
Any of Slack's 15 triggers in the catalog, including New Mention (instant), New Reaction Added, New Channel and New Channel (instant). Describe the moment in plain language and your agent picks the right one.
What can your agent do in PagerDuty when something happens in Slack?
Any of PagerDuty's 26 actions, including Add Responders, List On-Calls, Update Incident and Create Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from PagerDuty to Slack?
Yes. When something happens in PagerDuty, your agent can act in Slack too. This page covers both directions: PagerDuty's triggers and Slack's actions are listed here as well.
Do I have to build a connector for Slack or PagerDuty?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Slack and PagerDuty without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.