Integration
Connect PagerDuty to Insightly
When something happens in PagerDuty, your agent does the next thing in Insightly. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want PagerDuty and Insightly to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)PagerDuty knows when a service breaks; Insightly holds the customers, projects and tasks that the break affects. Connecting them means an incident in PagerDuty can leave a trail in Insightly — a note on the account, a task for the owner, an event for the follow-up call — and the incident in PagerDuty can carry a note back about what was created.
Example flows
What PagerDuty can start in Insightly
When List Maintenance Windows in PagerDuty
then Create event in Insightly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with PagerDuty and Insightly
Triggers and actions 2 triggers · 59 actions
- List Maintenance Windows
Gets a list of maintenance windows.
- New Incidents
Polls for new incidents in PagerDuty.
- Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
- Add Team Member
Add a user to a team with a given role.
- Create Incident
Creates an incident in PagerDuty.
- Create Note on Incident
Creates a note on a given incident.
- Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
- Get Escalation Policy
Retrieve a single escalation policy by its ID.
- Get Incident
Retrieve a single PagerDuty incident by id.
- Get Schedule
Retrieve a single on-call schedule by its ID.
- Get Service
Retrieve a single PagerDuty service by id.
- Get Team
Retrieve a single team by its ID.
- Get User Information
Gets a user's information based on provided ID.
- List Escalation Policies
List PagerDuty escalation policies.
- List Incident Notes
List all notes attached to an incident.
- List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).
- List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.
- List Schedule Overrides
List overrides on a schedule within a required since/until time window.
- List Schedules
List PagerDuty on-call schedules.
- List Services
List PagerDuty services.
- List Teams
List all teams in the account.
- List Users
List PagerDuty users.
- Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
- Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
- Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.
- Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.
- Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
- Update Maintenance Window
Updates a maintenance window.
- Add contact to organisation
Link a contact to an organisation by updating the contact's ORGANISATION_ID.
- Create contact
Create a new contact in Insightly.
- Create event
Create a new calendar event in Insightly.
- Create lead
Create a new lead in Insightly.
- Create note
Create a new note in Insightly.
- Create opportunity
Create a new opportunity in Insightly.
- Create organisation
Create a new organisation in Insightly.
- Create project
Create a new project in Insightly.
- Create task
Create a new task in Insightly.
- Delete contact
Delete a contact by its CONTACT_ID.
- Delete lead
Delete a lead by its LEAD_ID.
- Delete opportunity
Delete an opportunity by its OPPORTUNITY_ID.
- Delete organisation
Delete an organisation by its ORGANISATION_ID.
- Get contact
Retrieve a single contact by its CONTACT_ID.
- Get event
Retrieves a single Insightly calendar event by its id, including its custom field values and links.
- Get lead
Retrieve a single lead by its LEAD_ID.
- Get note
Retrieves a single Insightly note by its id, including its title, body, owner, dates and linked records.
- Get opportunity
Retrieve a single opportunity by its OPPORTUNITY_ID.
- Get organisation
Retrieve a single organisation by its ORGANISATION_ID.
- Get project
Retrieve a single project by its PROJECT_ID.
- Get task
Retrieve a single task by its TASK_ID.
- List leads
List leads (paged).
- List opportunities
List opportunities (paged).
- List organisations
List organisations (paged).
- List projects
List projects (paged).
- List tasks
List tasks (paged).
- List users
List Insightly users (useful for resolving owner/responsible user IDs).
- Search contacts
Search contacts by a single field value (e.g. email_address).
- Update contact
Update an existing contact in Insightly.
- Update lead
Update an existing lead in Insightly.
- Update opportunity
Update an existing opportunity in Insightly.
- Update organisation
Update an existing organisation in Insightly.
- Update task
Update an existing task in Insightly.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from PagerDuty
PagerDuty to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
PagerDuty to StripeStripe is a payment processing platform for online businesses.
PagerDuty to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
PagerDuty to PipedrivePipedrive is a sales CRM and pipeline management tool.
PagerDuty to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
PagerDuty to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
More into Insightly
Mailchimp to InsightlyMailchimp marketing automation and email platform.
SendGrid to InsightlySendGrid by Twilio — email delivery and marketing platform.
Freshdesk to InsightlyFreshdesk is a cloud-based customer support and helpdesk platform.
Typeform to InsightlyBuild and publish online forms, surveys, and quizzes with Typeform.
Questions
PagerDuty and Insightly, answered
Can the agent tell which Insightly account an incident belongs to?
Yes, it can read the PagerDuty service on the incident and then list or search Insightly records to find the matching organisation or contact. If nothing matches, you decide whether it still creates a note or stops there.
Does Insightly activity flow back into PagerDuty?
Insightly has no triggers here, so everything starts from a PagerDuty trigger such as a new incident. PagerDuty actions like Create Note on Incident can still write results back after the Insightly step runs, and the agent tests every scenario before it goes live.
What can start an automation from PagerDuty?
Any of PagerDuty's 2 triggers in the catalog, including List Maintenance Windows and New Incidents. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Insightly when something happens in PagerDuty?
Any of Insightly's 33 actions, including Create event, Create note, Create project and Update opportunity. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Insightly to PagerDuty?
Insightly has no triggers in the catalog today, so automations start in PagerDuty. If you need the other direction, ask: your agent reads Insightly's API documentation and adds it.
Do I have to build a connector for PagerDuty or Insightly?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.