Integration
Connect NetHunt CRM to PagerDuty
When something happens in NetHunt CRM, your agent does the next thing in PagerDuty. Describe it in plain language and the automation is built, tested on every branch and kept running.
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Triggers and actions 10 triggers · 34 actions
Trigger
New Call LogTriggered when a new call log is added to a record in the specified folder.
Trigger
New CommentTriggered when a new comment is added to a record in the specified folder.
Trigger
New folderTriggered when a new folder is added.
Trigger
New Google Drive File in FolderPolls a NetHunt folder for newly attached Google Drive files linked to its records. Input: folder_id. Returns the list of new Google Drive file attachments.
Trigger
New or Updated Record in FolderTriggered when a record is created or updated in the specified folder.
Trigger
New Record in FolderTriggered when a record is created in the specified folder.
Trigger
Two-way sync new or updated records in folderA trigger for two-way syncing new and updated records in a specified folder, with enhanced on-the-fly mapping. Can only be used with enhanced two-way sync actions that support on-the-fly mapping.
Trigger
Updated Record in FolderTriggered when a record is updated in the specified folder.
Action
Add Call LogAdd a call log to the specified record.
Action
Add CommentAdd a comment to the specified record.
Action
Delete RecordDelete a record by ID.
Action
Find RecordSearch records in a folder by ID or text query.
Action
Find record by field valueFinds one record in a NetHunt folder by matching a field value, and projects the record's fields map alongside record_id / id / created_at. DYNAMIC OUTPUT — DOCUMENTED EXCEPTION TO THE DESIGN RULE (2026-07-20). The standing rule puts FIND ops in the IDs-only bucket: GET enriches output with a field picker, FIND/LIST return IDs only. This op is a deliberate exception because NetHunt exposes NO get-by-id endpoint, so there is no GET op that could carry the picker. Re-confirmed against live data: ?query=<recordId> returns [] for a record that demonstrably exists in that folder (record 6a48901d931c9b3a9bbfb83c in Contacts), recordId:x 400s, and find-record-by-id 404s. The choice was therefore FIND-or-nothing, and a NetHunt user with no output picker has no way to map folder fields at all. If NetHunt ever ships a get-by-id endpoint, move the picker to a proper GET op and revert this op to IDs-only. Field values are projected under `fields`, a flat object keyed by field NAME, matching the house convention of a dynamic map beside the record's own top-level keys (cf. Agile/Cliniko/Capsule/MINDBODY `custom_fields`). NetHunt has no standard-vs-custom split — every folder field is user-defined — so the whole `fields` object is the dynamic surface and the container keeps the accurate name `fields` rather than `custom_fields`. The picker is parameterized per folder: `folder_id` is a SETTING (not an input) because dynamic-schema resolution binds only against step settings, so an input-sourced folder could never resolve the discovery at automation-load time. TYPE BLINDNESS (inherent, not fixable here): the backing schema endpoint returns only {name} with no type, so the picker advertises every field as String. Live reads return numbers and lists — e.g. Deal amount 100000 and Probability 0.9 are numbers, and Company / Contact person / Manager / Email / Label are ARRAYS (link fields carry record-id arrays). Mapping one of these as a scalar fails at runtime with no design-time signal.
Action
List Folder FieldsList the fields of a folder.
Action
List Readable FoldersList all folders the user can read.
Action
List Writable FoldersList folders the user can create records in.
Trigger
List Maintenance WindowsGets a list of maintenance windows (GET /maintenance_windows).
Trigger
New IncidentsPolls for new incidents in PagerDuty (GET /incidents, newest first).
Action
Add RespondersRequest additional responders (a user or escalation policy) to help with an incident.
Action
Add Team MemberAdd a user to a team with a given role.
Action
Create IncidentCreates an incident in PagerDuty (POST /incidents).
Action
Create Note on IncidentCreates a note on a given incident.
Action
Delete or End a Maintenance WindowDeletes a maintenance window that hasn't started yet, or ends one that is ongoing.
Action
Get Escalation PolicyRetrieve a single escalation policy by its ID.
Action
Get IncidentRetrieve a single PagerDuty incident by id.
Action
Get ScheduleRetrieve a single on-call schedule by its ID.
Action
Get ServiceRetrieve a single PagerDuty service by id.
Action
Get TeamRetrieve a single team by its ID.
Action
Get User InformationGets a user's information based on provided ID.
Action
List Escalation PoliciesList PagerDuty escalation policies (GET /escalation_policies).
Action
List Incident NotesList all notes attached to an incident.
Action
List IncidentsList PagerDuty incidents with filters (statuses, service_ids, urgencies, date range) (GET /incidents).
Action
List On-CallsList current on-call entries — who is on call now, by escalation policy/schedule/user/time window (GET /oncalls).
Action
List Schedule OverridesList overrides on a schedule within a required since/until time window.
Action
List SchedulesList PagerDuty on-call schedules (GET /schedules).
Action
List ServicesList PagerDuty services (GET /services).
Action
List TeamsList all teams in the account.
Action
List UsersList PagerDuty users (GET /users).
Action
Manage IncidentsBulk acknowledge or resolve multiple incidents in a single call.
Action
Snooze IncidentSnooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
Action
Two-way sync add a maintenance windowCreates a maintenance window for use with two-way sync triggers (POST /maintenance_windows). Does not update. Use only with two-way sync triggers.
Action
Two-way sync add or update an incidentCreates or updates an incident for use with two-way sync triggers (POST /incidents; incident_key dedups). Use only with two-way sync triggers.
Action
Update IncidentUpdates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
Action
Update Maintenance WindowUpdates a maintenance window.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.