Integration

Connect Freshdesk to Workflowy

When something happens in Freshdesk, your agent does the next thing in Workflowy. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsWorkflowy10 actions

Browse all apps

Build it

What do you want Freshdesk and Workflowy to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with Freshdesk and Workflowy

Triggers and actions 3 triggers · 31 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Complete a bullet
Marks an existing Workflowy bullet as complete. Give it the bullet's ID; Workflowy checks the bullet off in place.
Action
Create Bullet
Creates a new bullet in Workflowy, optionally under a parent bullet, with its text, note, layout and position.
Action
Delete a bullet
Deletes a bullet from Workflowy by its ID, along with anything nested under it.
Action
Export all bullets
Returns the entire Workflowy outline for the account — every bullet with its text, note and nested children. Workflowy allows one export per minute.
Action
Get a bullet
Returns one Workflowy bullet by its ID, including its text, note, parent, completion state and timestamps.
Action
List bullets
Lists Workflowy bullets — the children of a given bullet, or the top-level bullets when no parent is given.
Action
List targets
Lists the saved target locations in Workflowy — the places this connection is allowed to add bullets to.
Action
Move a bullet
Moves a Workflowy bullet under a different parent bullet, optionally at a specific position among its new siblings.
Action
Uncomplete a bullet
Un-checks a completed Workflowy bullet, putting it back to not-done.
Action
Update a bullet
Updates an existing Workflowy bullet's text, note or layout. Anything left blank is left as it is.

Each app on its own

The other way round: Workflowy to Freshdesk