Integration
Connect Freshdesk and Stripe
When New Contact fires in Freshdesk, your agent runs Create Customer in Stripe, or New Customer in Stripe to Create Contact in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Stripe to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Freshdesk holds your support tickets and contacts, Stripe holds the payments behind them. Connecting the two means a support agent can see billing context on a ticket, and a new payer or refund in Stripe can open a ticket or update a contact in Freshdesk without anyone copying details between tabs.
Example flows
What Freshdesk and Stripe can do together
From Freshdesk to Stripe
When New Contact in Freshdesk
then Create Customer in Stripe
From Stripe to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Stripe
Triggers and actions 14 triggers ยท 42 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New Charge
Triggers when a new charge is created.
- New Charge (instant)
Fires instantly when a charge succeeds in Stripe, via a self-registered webhook (charge.succeeded). The platform registers/deletes the Stripe webhook endpoint automatically at automation activation/deactivation. Payload binds as {{ trigger.body.* }}.
- New Customer
Triggers when a new customer is created.
- New Event
Triggers when a new Stripe event is created (covers all event types via the Events API).
- New Invoice
Triggers when a new invoice is created.
- New paid and available charge
Triggered when a new paid and available charge is created.
- New paid charge
Triggered when a new paid charge is created.
- New plan
Triggered when a new plan is created.
- New Product
Triggers when a new product is created.
- New Refund
Triggers when a new refund is created.
- New Subscription
Triggers when a new subscription is created.
- Cancel Subscription
Cancels a subscription by its ID.
- Create Charge
Creates a charge. Amount is in the smallest currency unit (e.g. cents).
- Create charges (bulk charge creation)
Creates a charge in Stripe.
- Create Customer
Creates a new customer in Stripe.
- Create Payment Intent
Creates a PaymentIntent (the modern Stripe payment flow). Amount is in the smallest currency unit.
- Create Price
Creates a price for a product. unit_amount is in the smallest currency unit.
- Create Product
Creates a product (a good or service) in Stripe.
- Create Refund
Refunds a charge or payment intent. Provide charge or payment_intent; amount optional for partial refund.
- Create refund by charge id (distinct from Create Refund)
Creates a refund for a specific charge id.
- Create Subscription
Creates a subscription for a customer to one or more prices.
- Delete Customer
Permanently deletes a customer by ID.
- Find Customer by Email
Searches for customers matching an email address.
- Get Charge
Retrieves a charge by its ID.
- Get charge details (distinct from Get Charge)
Retrieves a charge's details by its charge id.
- Get Customer
Retrieves a customer by their Stripe ID.
- Get Invoice
Retrieves an invoice by its ID.
- Get Refund
Retrieves a refund by its ID.
- Get Subscription
Retrieves a subscription by its ID.
- Get transaction details
Retrieves a transaction's details by its transaction id.
- List balance transactions
List balance transactions (txn_xxx) for the account, most recent first.
- Update Customer
Updates an existing customer by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Stripe, answered
Can a Freshdesk ticket tell us whether the person who wrote in is a paying customer?
Yes. On a new ticket in Freshdesk the agent can run Find Customer by Email in Stripe using the requester's address, and then add a note to the ticket with what came back.
What happens if a Stripe refund belongs to someone who has no Freshdesk contact?
The agent uses Search Contacts in Freshdesk first and only creates the ticket when a matching contact comes back. You decide what happens otherwise, and the agent tests every scenario before it goes live.
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Contact, New Ticket and New Company. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Stripe when something happens in Freshdesk?
Any of Stripe's 21 actions, including Create Customer, Find Customer by Email, Get Charge and Create Charge. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Stripe to Freshdesk?
Yes. When something happens in Stripe, your agent can act in Freshdesk too. This page covers both directions: Stripe's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Stripe?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Stripe without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.