Integration
Connect Freshdesk and Todoist
When something happens in Freshdesk or Todoist, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Todoist to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and Todoist can do together
From Freshdesk to Todoist
When New Company in Freshdesk
then Create Comment in Todoist
From Todoist to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Todoist
Triggers and actions 6 triggers · 51 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New Completed Task
Triggers when a task is completed, optionally filtered by project.
- New Incomplete Task
Triggers when a new active (incomplete) task is added, optionally filtered by project.
- New Project
Triggers when a new project is created.
- Close Task
Completes (closes) a task.
- Create Comment
Adds a comment to a task or project.
- Create Label
Creates a new personal label.
- Create Project
Creates a new project.
- Create Section
Creates a new section within a project.
- Create Task
Creates a new task.
- Delete comment
Deletes a comment on a Todoist task or project by its ID.
- Delete label
Deletes a personal label in Todoist and removes it from all tasks.
- Delete Project
Deletes a project.
- Delete section
Deletes a section and all of its tasks.
- Delete Task
Deletes a task.
- Find tasks by filter
Returns the active tasks that match a Todoist filter query, such as "today | overdue".
- Get comment
Returns a single Todoist comment by its ID.
- Get label
/api/v1/labels/{label_id} - retrieve one personal label.
- Get Project
Returns a single project by ID.
- Get section
Returns a single Todoist section by its ID.
- Get Task
Returns a single active task by ID.
- List comments
Returns all comments on a Todoist task or project.
- List Labels
Returns all personal labels.
- List project collaborators
Lists everyone who has access to a Todoist project, with their name and email.
- List Projects
Returns all active projects.
- List Sections
Returns all sections, optionally filtered by project.
- List Tasks
Returns active tasks, optionally filtered by project, label, or filter query.
- Move task
Moves a task to another project, section or parent task.
- Reopen Task
Reopens a previously completed task.
- Update comment
Updates the text of an existing Todoist comment and returns the updated comment.
- Update label
Update a personal label's name, color, order or favorite status. Fields left blank keep their current values.
- Update Project
Updates an existing project.
- Update section
/api/v1/sections/{section_id} - rename a section.
- Update Task
Updates an existing task.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshdesk
Freshdesk to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshdesk to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshdesk to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshdesk to MailchimpMailchimp marketing automation and email platform.
Freshdesk to StripeStripe is a payment processing platform for online businesses.
Freshdesk to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Todoist
FreeAgent to TodoistFreeAgent is cloud accounting software for small businesses and freelancers — manage contacts, invoices...
Google Sheets to TodoistGoogle Sheets
Gmail to TodoistGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Questions
Freshdesk and Todoist, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Todoist when something happens in Freshdesk?
Any of Todoist's 30 actions, including Create Comment, Create Label, Create Project and Create Section. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Todoist to Freshdesk?
Yes. When something happens in Todoist, your agent can act in Freshdesk too. This page covers both directions: Todoist's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Todoist?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.