Integration
Connect ActiveCollab and Freshworks CRM
When New Project fires in ActiveCollab, your agent runs Add Note to Contact in Freshworks CRM, or New Account in Freshworks CRM to Add Comment to Task in ActiveCollab. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ActiveCollab and Freshworks CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ActiveCollab and Freshworks CRM can do together
From ActiveCollab to Freshworks CRM
When New Project in ActiveCollab
then Add Note to Contact in Freshworks CRM
When New Task in ActiveCollab
then Create Task in Freshworks CRM
From Freshworks CRM to ActiveCollab
When New Account in Freshworks CRM
then Add Comment to Task in ActiveCollab
When New Contact in Freshworks CRM
then Add task list in ActiveCollab
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ActiveCollab and Freshworks CRM
Triggers and actions 11 triggers · 41 actions
Trigger
New ProjectFires when a new active project is created in ActiveCollab.
Trigger
New TaskTriggers when a new task is created.
Trigger
New Task ListTriggers when a new task list is created in a project in Active Collab.
Trigger
Task ClosedTriggers when a task is closed in Active Collab.
Trigger
Task MovedFires when an open task in the selected project lands in a task list it has not been seen in before (a task moved between task lists). Newly seen tasks also fire on first appearance.
Action
Add Comment to DiscussionAdds a new comment to discussion.
Action
Add Comment to TaskCreates a new comment in selected task.
Action
Add noteCreate a note in a project.
Action
Add task listCreate a task list in a project.
Action
Add time recordLog time on a project or task.
Action
Add userCreate a user.
Action
Complete ProjectCompletes a project.
Action
Complete TaskCompletes a task.
Action
Create CompanyCreates a new company.
Action
Create DiscussionCreates a new discussion in a project.
Action
Create ProjectCreates a new project.
Action
Create TaskCreates a task.
Action
Delete taskMoves a task in a project to trash.
Action
Get DiscussionReturns one discussion including its comments.
Action
Get projectGet a project by id.
Action
Get taskGet a task by id.
Action
Invite User to ProjectInvites a new user to a project.
Action
List companiesList companies.
Action
List projectsList active projects.
Action
List task listsList task lists in a project.
Action
List tasksList open tasks in a project.
Action
List usersList users.
Action
Update projectUpdate a project.
Action
Update taskUpdate a task.
Trigger
New AccountPolling trigger: fires when a new sales account is created. Sorted by created_at descending.
Trigger
New ContactPolling trigger: fires when a new contact is created. Sorted by created_at descending.
Trigger
New DealPolling trigger: fires when a new deal is created. Sorted by created_at descending.
Trigger
New or Updated AccountPolling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
Trigger
New or Updated ContactPolling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
Trigger
New or Updated DealPolling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
Action
Add Note to ContactAdds a note to a contact (targetable_type=Contact) in Freshworks CRM.
Action
Create AccountCreates a new sales account in Freshworks CRM.
Action
Create AppointmentCreates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
Action
Create ContactCreates a new contact in Freshworks CRM.
Action
Create DealCreates a new deal in Freshworks CRM.
Action
Create TaskCreates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
Action
Find Account by NameLooks up a sales account by name using the lookup endpoint.
Action
Find Contact by EmailLooks up a contact by email address using the lookup endpoint.
Action
Find deal by custom fieldSearches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal by nameSearches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
Action
Find deal stage by nameSearches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
Action
Find pipeline by nameSearches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
Action
Get AccountRetrieves a sales account by ID in Freshworks CRM.
Action
Get ContactRetrieves a contact by ID in Freshworks CRM.
Action
Get DealRetrieves a deal by ID in Freshworks CRM.
Action
Update ContactUpdates an existing contact by ID in Freshworks CRM.
Action
Update DealUpdates an existing deal by ID in Freshworks CRM.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
ActiveCollab and Freshworks CRM, answered
What can start an automation from ActiveCollab?
Any of ActiveCollab's 5 triggers in the catalog, including New Project, New Task, New Task List and Task Moved. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Freshworks CRM when something happens in ActiveCollab?
Any of Freshworks CRM's 17 actions, including Create Account, Create Appointment, Create Contact and Create Deal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Freshworks CRM to ActiveCollab?
Yes. When something happens in Freshworks CRM, your agent can act in ActiveCollab too. This page covers both directions: Freshworks CRM's triggers and ActiveCollab's actions are listed here as well.
Do I have to build a connector for ActiveCollab or Freshworks CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ActiveCollab and Freshworks CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.