App

Zendesk integrations

Connect Zendesk to any other app, or use it from your AI client over MCP. Zendesk is a web-based help desk and customer support platform for managing tickets, users, and organizations.

Connects with OAuthzendesk.com
3 triggers18 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Zendesk?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

Zendesk with the apps people pair it with most

Pair it

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What your agent can do with Zendesk

Triggers and actions 3 triggers · 18 actions

  • Trigger
    New Messaging Conversation

    Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.

  • Trigger
    New Ticket

    Polling trigger that fires when a new ticket is created.

  • Trigger
    New User

    Polling trigger that fires when a new user is created.

  • Action
    Add Comment to Ticket

    Adds a public or private comment to an existing ticket.

  • Action
    Create Organization

    Creates a new organization.

  • Action
    Create Ticket

    Creates a new ticket in Zendesk.

  • Action
    Create User

    Creates a new user (end-user or agent).

  • Action
    Delete Ticket

    Deletes a ticket by ID.

  • Action
    Delete User

    Soft-deletes a user by ID.

  • Action
    Get Messaging User ID

    Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.

  • Action
    Get Organization

    Retrieves a single organization by ID.

  • Action
    Get Ticket

    Retrieves a single ticket by ID.

  • Action
    Get User

    Retrieves a single user by ID.

  • Action
    List Organizations

    Lists organizations in the account.

  • Action
    List Ticket Comments

    Lists all comments on a ticket.

  • Action
    List Tickets

    Lists tickets in the account.

  • Action
    Search

    Runs a Zendesk search query across tickets, users, and organizations.

  • Action
    Search Users

    Searches users by query (name, email, etc.).

  • Action
    Update Organization

    Updates an existing organization by ID.

  • Action
    Update Ticket

    Updates an existing ticket by ID.

  • Action
    Update User

    Updates an existing user by ID.

Reviews

What our customers say

Questions

Zendesk, answered

Is there a Zendesk MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Zendesk. Add that address to any AI client that takes a remote MCP server, sign in once in your browser, and your client can build, test and run automations that use Zendesk. Nothing to install.

What can start an automation from Zendesk?

Any of Zendesk's 3 triggers in the catalog, including New Messaging Conversation, New Ticket and New User. Describe the moment in plain language and your agent picks the right one.

What can your agent do in Zendesk?

Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can Zendesk connect to?

Any app in the catalog; the list on this page pairs Zendesk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.