Integration
Connect Discord and Zendesk
When New Forum Message fires in Discord, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Send Channel Message in Discord. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Discord and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Discord and Zendesk can do together
From Discord to Zendesk
When New Forum Message in Discord
then Add Comment to Ticket in Zendesk
From Zendesk to Discord
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Discord and Zendesk
Triggers and actions 10 triggers · 40 actions
- New Forum Message
Triggers when a new Message is created on a Forum Post.
- New Forum Post
Triggers when a new Post is created on a Forum.
- New Mention
Triggers when a User or Role is mentioned.
- New Message Posted to Channel
Triggers when a new message is posted to a specific text channel.
- New Reaction on Message
Triggers when a new Reaction is added to a Message.
- New User Added
Triggers when a new user joins the Discord Server.
- Role Assigned to User
Triggers when a role is assigned to a user.
- Add Reaction to Message
React to a message in a channel with an emoji. Writer sibling for the New Reaction on Message trigger.
- Add Role
assign a role to a user
- Create Channel
Create a new channel in a server.
- Create new Forum Post
Create a new Post on a Forum Channel.
- Create Role
Create a new role in a server.
- Delete Channel
Delete or close a channel.
- Delete Message
Delete a message from a channel.
- Find Channel
Find an existing channel by name.
- Find User
Find an existing user by name.
- Get Message
Retrieve a specific message from a channel by id.
- Get Server Member
Get one member of a Discord server, including the roles they currently hold.
- List Active Threads
List the threads and forum posts currently active in a Discord server.
- List Messages
List the most recent messages in a Discord channel, newest first.
- List Reactions
List the people who reacted to a message with a given emoji.
- List Roles
List every role defined in a Discord server, so you can pick the Role ID an operation needs.
- List Servers
List the Discord servers (guilds) the APIANT bot has been added to. Use it to get the Server ID every other Discord operation asks for.
- Remove User Role
Remove a chosen role from the specified user.
- Rename Channel
Rename a channel to a specific name you choose.
- Send Channel Message
Post a new message to a specific #channel you choose.
- Send Direct Message
Send a direct message to a specific user.
- Send message in Forum Post
Send a new message in a specific Forum Post.
- Update Message
Edit the content of a previously sent message.
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Discord
Discord to FormcraftsCreate powerful and intuitive online forms.
Discord to GetgristSpreadsheet-database platform for building data apps with relational tables, forms, and a REST API for...
Discord to GoaffproAffiliate marketing platform for ecommerce stores, managing affiliate recruiting, commissions, and referral...
Discord to N1NUnified API gateway giving developers a single OpenAI-compatible key to access 400+ LLMs across providers.
Discord to ProoflyProofly is a powerful social-proof tool that works on/with any platform to boost your conversions and sales.
Discord to StencilStencil is an image generation API that automatically creates share images for your content from custom...
More into Zendesk
HubSpot to ZendeskHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to ZendeskSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to ZendeskSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to ZendeskGoogle Sheets
Gmail to ZendeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ZendeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Discord and Zendesk, answered
What can start an automation from Discord?
Any of Discord's 7 triggers in the catalog, including New Forum Message, New Forum Post, New Mention and New Message Posted to Channel. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in Discord?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to Discord?
Yes. When something happens in Zendesk, your agent can act in Discord too. This page covers both directions: Zendesk's triggers and Discord's actions are listed here as well.
Do I have to build a connector for Discord or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.