Integration
Connect Instagram and Zendesk
When New Comment fires in Instagram, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Get Conversation in Instagram. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Instagram and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Instagram and Zendesk can do together
From Instagram to Zendesk
then Add Comment to Ticket in Zendesk
From Zendesk to Instagram
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Instagram and Zendesk
Triggers and actions 6 triggers · 31 actions
- New Comment
Triggered when someone comments on one of your Instagram posts
- New Media Posted
Triggered when a new post is published on your Instagram account
- New Message
Triggered when a new direct message arrives in your Instagram inbox
- Create Carousel Container
Create a draft carousel post with multiple images/videos before publishing.
- Create Media Container
Create a draft media container for photos/videos/reels before publishing.
- Create Post
Publish a draft media container to instagram (final publishing step).
- Get Conversation
Get details about a specific instagram dm conversation (participants, etc).
- Get Post Comments
Get comments on an instagram post.
- Get Post Insights
Get instagram post insights/analytics (impressions, reach, engagement, etc.).
- Get Post Status
Check the processing status of a draft post container.
- Get User Info
Get instagram user info including profile details and statistics.
- Get User Insights
Get instagram account-level insights/analytics (profile views, reach, impressions, etc.).
- Get User Media
Get instagram user's media (posts, photos, videos).
- List All Conversations
List all instagram dm conversations for the authenticated user.
- List All Messages
List all messages from a specific instagram dm conversation.
- Reply To Comment
Reply to a comment on instagram media.
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Instagram
Instagram to Google Maps PlatformAPIs and SDKs for maps, geocoding, routing, places search, and location-based data in apps.
Instagram to PipedreamPipedream is a workflow automation and integration platform.
Instagram to PipefilePipefile streamlines the collection of personal, financial, and otherwise sensitive documents to keep your...
Instagram to Shift4Payment processing platform with a REST API for card and alternative payment transactions across e-commerce...
Instagram to SupernotesCollaborative note-taking app for creating linked notecards with checklists, images, and tasks, with a REST...
Instagram to TimelinesAITimelinesAI allows you to share access to your personal or business Whatsapp account, integrate it with...
More into Zendesk
HubSpot to ZendeskHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to ZendeskSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to ZendeskSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to ZendeskGoogle Sheets
Gmail to ZendeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ZendeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Instagram and Zendesk, answered
What can start an automation from Instagram?
Any of Instagram's 3 triggers in the catalog, including New Comment, New Media Posted and New Message. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in Instagram?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to Instagram?
Yes. When something happens in Zendesk, your agent can act in Instagram too. This page covers both directions: Zendesk's triggers and Instagram's actions are listed here as well.
Do I have to build a connector for Instagram or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.