Integration
Connect Brevo and Zendesk
When Company Added fires in Brevo, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Add or Update Contact in Brevo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Brevo and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Brevo and Zendesk can do together
From Brevo to Zendesk
When Company Added in Brevo
then Add Comment to Ticket in Zendesk
From Zendesk to Brevo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Brevo and Zendesk
Triggers and actions 19 triggers · 33 actions
- Company Added
Triggers when a company is created in Brevo.
- Company Updated
Triggers when a company is updated in Brevo.
- Contact Added
Triggers when a Brevo contact is added.
- Contact Subscribed to List (instant)
Instant trigger — fires when a contact is added to a list (Brevo marketing webhook event listAddition). Self-registering via the Brevo Create/Delete webhook API.
- Contact Unsubscribed
Triggers when a contact unsubscribes from an email campaign in Brevo.
- Contact Updated (instant)
Instant trigger — fires when a contact is updated (Brevo marketing webhook event contactUpdated). Self-registering via the Brevo Create/Delete webhook API.
- Deal Added
Triggers when a deal is created in Brevo.
- Deal Stage Updated
Triggers when a deal's stage is updated in Brevo.
- Link Clicked
Triggers when a Brevo contact clicks on any link in a Brevo email campaign.
- Marketing Email Delivered
Triggers when a Brevo campaign marketing email is delivered.
- Marketing Email Hard Bounced
Triggers when a Brevo campaign marketing email is hard bounced.
- Marketing Email Opened
Triggers when a Brevo campaign marketing email is opened.
- New Campaign Status
Triggers when the status of a Brevo campaign is updated.
- Transactional Email Delivered
Triggers when a Brevo transactional email is delivered.
- Transactional Email Hard Bounced
Triggers when a Brevo transactional email is hard bounced.
- Transactional Email Opened
Triggers when a Brevo transactional email is opened.
- Add or Update Associations
Adds or updates associations to companies, deals or contacts in Brevo.
- Add or Update Company
Create a new company or update an existing one in Brevo.
- Add or Update Contact
Creates or updates a contact. An attribute you map but leave EMPTY is IGNORED - the stored value is preserved, not deleted. Because of that, this action cannot CLEAR an attribute: to empty one, edit it in Brevo directly. Note an explicit null does not clear on Brevo either.
- Add or Update Deal
Create a new deal or update an existing one in Brevo.
- Delete Company
Deletes the selected company in Brevo, identified by its company ID.
- Delete Contact
Deletes the selected contact in Brevo. The contact can be identified by its email address or its contact ID.
- Delete Deal
Deletes the selected deal in Brevo, identified by its deal ID.
- Event Create
Create event for selected contact.
- Find Company
Finds companies in Brevo whose name matches the name you supply. Returns every match, up to 50.
- Find Deal
Finds deals in Brevo whose name matches the name you supply. Returns every match, up to 50.
- Remove Associations
Removes associations between companies, deals, or contacts in Brevo.
- Search Contact
Check if a contact exists in Brevo and fetch the contact details. Contact can be found by email, mobile phone number, Brevo contact ID, external ID, Whatsapp ID and landline number.
- Send Transactional Email
Sends an email from your Brevo account with HTML or plain text content.
- Send Transactional SMS
Sends an transactional SMS from your Brevo account.
- Unsubscribe Contact
Unsubscribe contact from the list(s) he belong to.
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Brevo
Brevo to Base44Base44 is a platform that allows non-technical people to build their own Apps using AI.
Brevo to Ducks UnlimitedDucks Unlimited publishes its conservation and chapter geodata through an ArcGIS open-data portal.
Brevo to Mistral AIMistral AI is a platform for building, customizing, and deploying advanced AI models and agents for...
Brevo to PrerenderPrerendering service that converts JavaScript-heavy web pages into cached HTML for search engine and AI...
Brevo to TicketmasterTicketing platform providing an API for searching events, venues, and attractions for concerts, sports, and...
Brevo to WiziShopWiziShop is an all-in-one e-commerce platform with cloud-based solutions to gain visibility and sell...
More into Zendesk
HubSpot to ZendeskHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to ZendeskSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to ZendeskSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to ZendeskGoogle Sheets
Gmail to ZendeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ZendeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Brevo and Zendesk, answered
What can start an automation from Brevo?
Any of Brevo's 16 triggers in the catalog, including Company Added, Company Updated, Contact Added and Contact Updated (instant). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in Brevo?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to Brevo?
Yes. When something happens in Zendesk, your agent can act in Brevo too. This page covers both directions: Zendesk's triggers and Brevo's actions are listed here as well.
Do I have to build a connector for Brevo or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.