Integration
Connect ServiceM8 and SolarWinds Service Desk
When New Job fires in ServiceM8, your agent runs Add comment in SolarWinds Service Desk, or New Asset in SolarWinds Service Desk to Add company contact in ServiceM8. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ServiceM8 and SolarWinds Service Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ServiceM8 and SolarWinds Service Desk can do together
From ServiceM8 to SolarWinds Service Desk
When New Job in ServiceM8
then Add comment in SolarWinds Service Desk
From SolarWinds Service Desk to ServiceM8
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ServiceM8 and SolarWinds Service Desk
Triggers and actions 12 triggers · 52 actions
- Job Queued
Triggers when a Job is assigned to a Queue.
- New Job
Triggers when a new job is created.
- Add attachment
Uploads a file and attaches it to a job (or another ServiceM8 record), so it appears in that record's diary.
- Add company contact
Creates a new contact person on a ServiceM8 client (company), such as a billing or job contact.
- Add job allocation
Allocates a ServiceM8 job to a staff member, optionally with a scheduled date and allocation window.
- Add job material
Adds a material line item to a ServiceM8 job, with quantity, pricing and tax details.
- Add job payment
Records a payment against a ServiceM8 job, with its amount, method, date and optional note.
- Add note
Adds a note to a job, client or other ServiceM8 record.
- Create Client
Creates a new client (company) record in ServiceM8.
- Create Job
Creates a new job in ServiceM8, optionally linked to a client, category and queue, and returns the new job's UUID.
- Delete client
Deletes (archives) a client in ServiceM8.
- Delete job
Deletes (archives) a job in ServiceM8. The job is hidden in the app and can be restored later.
- Get attachment
Returns the details of a single file attachment (photo, PDF or other file) by its UUID.
- Get client
Returns one ServiceM8 client (company) record by its UUID, including its name, address and billing details.
- Get job
Returns a single ServiceM8 job by its UUID, including its status, client, address and totals.
- Get Job Allocation
Returns a single job allocation — which staff member a job is allocated to, its window, dates and status.
- List clients
Returns the clients (companies) in your ServiceM8 account, optionally narrowed by a filter.
- List job materials
Returns the materials (line items) recorded on jobs, optionally filtered, for example to a single job.
- List job payments
Returns the payments recorded against jobs, optionally filtered (for example to a single job).
- List Job Queues
Returns the job queues set up in the ServiceM8 account.
- List jobs
Returns the jobs in your ServiceM8 account, optionally narrowed by a filter.
- List notes
Returns the notes in your ServiceM8 account, optionally filtered and sorted.
- List staff members
Returns the staff members in your ServiceM8 account, optionally narrowed by a filter.
- Update client
Updates an existing client (company) in ServiceM8. Only the fields you fill in are changed.
- Update job
Updates an existing job in ServiceM8, changing only the fields you fill in.
- New Asset
New asset in your inventory.
- New Change
New change in your service desk.
- New Contract
New contract was added.
- New Hardware
New hardware in your inventory.
- New Incident
Triggers when a new incident is created.
- New Problem
New problem in your service desk.
- New Purchase Order
Polling trigger for new purchase orders.
- New Release
New release in your service desk.
- New Risk
New risk was detected.
- New User
New user in your account.
- Add comment
Add a comment to an incident/problem/change etc.
- Add department
Create a department.
- Add site
Create a site.
- Add time track
Log time on a record.
- Create Asset
Add a new asset to your inventory.
- Create Change
Add a new change to your service desk.
- Create Contract
Create a new contract.
- Create Hardware
Add a new hardware to your inventory.
- Create Incident
Add a new incident to your service desk.
- Create Problem
Add a new problem to your service desk.
- Create Release
Add a new release to your service desk.
- Create Solution
Add a new solution to your service desk.
- Create User
Add a new user.
- Delete incident
Delete an incident.
- Get Asset
Returns one asset (other_asset) by id.
- Get change
Retrieve one change by id.
- Get contract
Returns one contract by id.
- Get hardware
Retrieve one hardware asset by id.
- Get incident
Retrieve one incident by id.
- Get problem
Retrieve one problem by id.
- Get release
Retrieve a single release by id.
- Get user
Retrieve one user by id.
- List users
List users, paginated.
- Update change
Update a change.
- Update hardware
Update a hardware asset.
- Update incident
Update an incident.
- Update problem
Update a problem.
- Update solution
Update a solution.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
ServiceM8 and SolarWinds Service Desk, answered
What can start an automation from ServiceM8?
Any of ServiceM8's 2 triggers in the catalog, including New Job and Job Queued. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SolarWinds Service Desk when something happens in ServiceM8?
Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SolarWinds Service Desk to ServiceM8?
Yes. When something happens in SolarWinds Service Desk, your agent can act in ServiceM8 too. This page covers both directions: SolarWinds Service Desk's triggers and ServiceM8's actions are listed here as well.
Do I have to build a connector for ServiceM8 or SolarWinds Service Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ServiceM8 and SolarWinds Service Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.