Integration
Connect Adobe Acrobat Sign and SolarWinds Service Desk
When Agreement Created fires in Adobe Acrobat Sign, your agent runs Add comment in SolarWinds Service Desk, or New Change in SolarWinds Service Desk to Upload a Document to Get Document ID in Adobe Acrobat Sign. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Adobe Acrobat Sign and SolarWinds Service Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Teams that send contracts through Adobe Acrobat Sign and run their service desk in SolarWinds Service Desk usually copy details between the two by hand. Joining them means a signature event can open or update a record in SolarWinds Service Desk, and a new change, contract or incident can start the paperwork in Adobe Acrobat Sign using your existing templates.
Example flows
What Adobe Acrobat Sign and SolarWinds Service Desk can do together
From Adobe Acrobat Sign to SolarWinds Service Desk
When Agreement Created in Adobe Acrobat Sign
then Add comment in SolarWinds Service Desk
From SolarWinds Service Desk to Adobe Acrobat Sign
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Adobe Acrobat Sign and SolarWinds Service Desk
Triggers and actions 15 triggers · 40 actions
- Agreement Created
Triggers when a new agreement is created in Adobe Acrobat Sign.
- Agreement Event Occurred
Triggers when any event occurs on an Acrobat Sign agreement, such as creation, signing, rejection or expiry.
- Agreement Recalled
Triggers when an Acrobat Sign agreement is recalled (cancelled) by its sender.
- Agreement Reminder Sent
Triggers when Acrobat Sign sends a reminder to a participant of an agreement.
- Agreement State Changed
Triggers when an Acrobat Sign agreement changes state — sent out, signed by everyone, recalled, rejected, expired or deleted.
- Add agreement reminder
Creates a reminder that emails selected participants of an agreement, once or on a repeating schedule until they sign.
- Add web form
Creates a web form (widget) from one or more documents, ready to host for signers or saved as a draft.
- Create an Agreement From a Library Template
Creates an agreement from a template in your Acrobat Sign library and, depending on the chosen state, sends it out for signature or saves it as a draft.
- Create an Agreement From Uploaded Document
Creates an Adobe Acrobat Sign agreement from a previously uploaded document and, depending on the chosen state, sends it out for signature.
- Find the Agreement Status
Returns the current status and details of an Acrobat Sign agreement, looked up by its agreement ID.
- Get library template
Returns the details of a library template, including its name, owner, sharing mode, status and template types.
- List Agreement Reminders
Returns the reminders set on an agreement, optionally filtered by reminder status.
- List library templates
Returns the library templates (reusable documents and form field layers) available to the connected user.
- List users
Returns the users in the Acrobat Sign account, optionally filtered by administrator status.
- Update agreement state
Moves an agreement to a new state, such as cancelling, pausing, restarting or sending it.
- Upload a Document to Get Document ID
Uploads a file to Acrobat Sign and returns a temporary document ID you can use to create an agreement, web form or bulk send within 7 days.
- New Asset
New asset in your inventory.
- New Change
New change in your service desk.
- New Contract
New contract was added.
- New Hardware
New hardware in your inventory.
- New Incident
Triggers when a new incident is created.
- New Problem
New problem in your service desk.
- New Purchase Order
Polling trigger for new purchase orders.
- New Release
New release in your service desk.
- New Risk
New risk was detected.
- New User
New user in your account.
- Add comment
Add a comment to an incident/problem/change etc.
- Add department
Create a department.
- Add site
Create a site.
- Add time track
Log time on a record.
- Create Asset
Add a new asset to your inventory.
- Create Change
Add a new change to your service desk.
- Create Contract
Create a new contract.
- Create Hardware
Add a new hardware to your inventory.
- Create Incident
Add a new incident to your service desk.
- Create Problem
Add a new problem to your service desk.
- Create Release
Add a new release to your service desk.
- Create Solution
Add a new solution to your service desk.
- Create User
Add a new user.
- Delete incident
Delete an incident.
- Get Asset
Returns one asset (other_asset) by id.
- Get change
Retrieve one change by id.
- Get contract
Returns one contract by id.
- Get hardware
Retrieve one hardware asset by id.
- Get incident
Retrieve one incident by id.
- Get problem
Retrieve one problem by id.
- Get release
Retrieve a single release by id.
- Get user
Retrieve one user by id.
- List users
List users, paginated.
- Update change
Update a change.
- Update hardware
Update a hardware asset.
- Update incident
Update an incident.
- Update problem
Update a problem.
- Update solution
Update a solution.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Adobe Acrobat Sign and SolarWinds Service Desk, answered
Can a signed agreement update an existing SolarWinds Service Desk record instead of making a new one?
Yes. The agreement state change can look up the record with Get incident and then use Update incident or Add comment, so nothing new is created when a match is found.
Can a new change in SolarWinds Service Desk start a signature request?
Yes. The New Change trigger can run Create an Agreement From a Library Template, which sends the agreement out for signature or saves it, depending on the state you choose.
What can start an automation from Adobe Acrobat Sign?
Any of Adobe Acrobat Sign's 5 triggers in the catalog, including Agreement Created, Agreement Recalled, Agreement State Changed and Agreement Event Occurred. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SolarWinds Service Desk when something happens in Adobe Acrobat Sign?
Any of SolarWinds Service Desk's 29 actions, including Create Contract, Create Incident, Create Asset and Create Change. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SolarWinds Service Desk to Adobe Acrobat Sign?
Yes. When something happens in SolarWinds Service Desk, your agent can act in Adobe Acrobat Sign too. This page covers both directions: SolarWinds Service Desk's triggers and Adobe Acrobat Sign's actions are listed here as well.
Do I have to build a connector for Adobe Acrobat Sign or SolarWinds Service Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Adobe Acrobat Sign and SolarWinds Service Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.