App

SolarWinds Service Desk integrations

Connect SolarWinds Service Desk to any other app, or use it from your AI client over MCP. Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.

Connects with an API keysamanage.com
10 triggers29 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with SolarWinds Service Desk?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

SolarWinds Service Desk with the apps people pair it with most

Pair it

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What your agent can do with SolarWinds Service Desk

Triggers and actions 10 triggers · 29 actions

  • Trigger
    New Asset

    New asset in your inventory.

  • Trigger
    New Change

    New change in your service desk.

  • Trigger
    New Contract

    New contract was added.

  • Trigger
    New Hardware

    New hardware in your inventory.

  • Trigger
    New Incident

    Triggers when a new incident is created.

  • Trigger
    New Problem

    New problem in your service desk.

  • Trigger
    New Purchase Order

    Polling trigger for new purchase orders.

  • Trigger
    New Release

    New release in your service desk.

  • Trigger
    New Risk

    New risk was detected.

  • Trigger
    New User

    New user in your account.

  • Action
    Add comment

    Add a comment to an incident/problem/change etc.

  • Action
    Add department

    Create a department.

  • Action
    Add site

    Create a site.

  • Action
    Add time track

    Log time on a record.

  • Action
    Create Asset

    Add a new asset to your inventory.

  • Action
    Create Change

    Add a new change to your service desk.

  • Action
    Create Contract

    Create a new contract.

  • Action
    Create Hardware

    Add a new hardware to your inventory.

  • Action
    Create Incident

    Add a new incident to your service desk.

  • Action
    Create Problem

    Add a new problem to your service desk.

  • Action
    Create Release

    Add a new release to your service desk.

  • Action
    Create Solution

    Add a new solution to your service desk.

  • Action
    Create User

    Add a new user.

  • Action
    Delete incident

    Delete an incident.

  • Action
    Get Asset

    Returns one asset (other_asset) by id.

  • Action
    Get change

    Retrieve one change by id.

  • Action
    Get contract

    Returns one contract by id.

  • Action
    Get hardware

    Retrieve one hardware asset by id.

  • Action
    Get incident

    Retrieve one incident by id.

  • Action
    Get problem

    Retrieve one problem by id.

  • Action
    Get release

    Retrieve a single release by id.

  • Action
    Get user

    Retrieve one user by id.

  • Action
    List users

    List users, paginated.

  • Action
    Update change

    Update a change.

  • Action
    Update hardware

    Update a hardware asset.

  • Action
    Update incident

    Update an incident.

  • Action
    Update problem

    Update a problem.

  • Action
    Update solution

    Update a solution.

  • Action
    Update user

    Update a user.

Reviews

What our customers say

Questions

SolarWinds Service Desk, answered

Is there a SolarWinds Service Desk MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with SolarWinds Service Desk. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run SolarWinds Service Desk actions on demand, or have APIANT build, test and run automations that use SolarWinds Service Desk. Nothing to install.

What can start an automation from SolarWinds Service Desk?

Any of SolarWinds Service Desk's 10 triggers in the catalog, including New Asset, New Change, New Contract and New Hardware. Describe the moment in plain language and your agent picks the right one.

What can your agent do in SolarWinds Service Desk?

Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships.

Can I use SolarWinds Service Desk directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with SolarWinds Service Desk two ways. Ask it to do something in SolarWinds Service Desk once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the SolarWinds Service Desk API?

No. APIANT connects to the SolarWinds Service Desk API for you, with your SolarWinds Service Desk API key. Describe what you want in plain language and your agent builds it on the SolarWinds Service Desk triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the SolarWinds Service Desk API documentation and adds it.

Which apps can SolarWinds Service Desk connect to?

Any app in the catalog; the list on this page pairs SolarWinds Service Desk with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.