Integration
Connect ServiceM8 and Smartsheet
When Job Queued fires in ServiceM8, your agent runs Find single row by column value in Smartsheet, or New row in Smartsheet to Add company contact in ServiceM8. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ServiceM8 and Smartsheet to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)ServiceM8 holds the jobs, clients and staff allocations; Smartsheet holds the sheets your office and project people actually work from. Connecting them means a new job in ServiceM8 can land as a row in Smartsheet, and an approved request row in Smartsheet can become a real ServiceM8 job with notes and an allocated technician.
Example flows
What ServiceM8 and Smartsheet can do together
From ServiceM8 to Smartsheet
When Job Queued in ServiceM8
then Find single row by column value in Smartsheet
From Smartsheet to ServiceM8
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ServiceM8 and Smartsheet
Triggers and actions 5 triggers · 49 actions
- Job Queued
Triggers when a Job is assigned to a Queue.
- New Job
Triggers when a new job is created.
- Add attachment
Uploads a file and attaches it to a job (or another ServiceM8 record), so it appears in that record's diary.
- Add company contact
Creates a new contact person on a ServiceM8 client (company), such as a billing or job contact.
- Add job allocation
Allocates a ServiceM8 job to a staff member, optionally with a scheduled date and allocation window.
- Add job material
Adds a material line item to a ServiceM8 job, with quantity, pricing and tax details.
- Add job payment
Records a payment against a ServiceM8 job, with its amount, method, date and optional note.
- Add note
Adds a note to a job, client or other ServiceM8 record.
- Create Client
Creates a new client (company) record in ServiceM8.
- Create Job
Creates a new job in ServiceM8, optionally linked to a client, category and queue, and returns the new job's UUID.
- Delete client
Deletes (archives) a client in ServiceM8.
- Delete job
Deletes (archives) a job in ServiceM8. The job is hidden in the app and can be restored later.
- Get attachment
Returns the details of a single file attachment (photo, PDF or other file) by its UUID.
- Get client
Returns one ServiceM8 client (company) record by its UUID, including its name, address and billing details.
- Get job
Returns a single ServiceM8 job by its UUID, including its status, client, address and totals.
- Get Job Allocation
Returns a single job allocation — which staff member a job is allocated to, its window, dates and status.
- List clients
Returns the clients (companies) in your ServiceM8 account, optionally narrowed by a filter.
- List job materials
Returns the materials (line items) recorded on jobs, optionally filtered, for example to a single job.
- List job payments
Returns the payments recorded against jobs, optionally filtered (for example to a single job).
- List Job Queues
Returns the job queues set up in the ServiceM8 account.
- List jobs
Returns the jobs in your ServiceM8 account, optionally narrowed by a filter.
- List notes
Returns the notes in your ServiceM8 account, optionally filtered and sorted.
- List staff members
Returns the staff members in your ServiceM8 account, optionally narrowed by a filter.
- Update client
Updates an existing client (company) in ServiceM8. Only the fields you fill in are changed.
- Update job
Updates an existing job in ServiceM8, changing only the fields you fill in.
- New row
Triggered when a new row is added to the specified sheet. Polls rows modified since the last check and emits new ones.
- New sheet
Triggered when a new sheet is created. Polls the list of sheets and emits newly seen ones.
- Updated row
Triggered when any row is updated in the specified sheet. Polls rows modified since the last check and emits updated ones.
- Add column
/sheets/{sheetId}/columns - add columns to a sheet.
- Add comment
/sheets/{sheetId}/discussions/{discussionId}/comments - add a comment to a discussion.
- Add discussion
Starts a new discussion on a sheet with a first comment, and returns the discussion.
- Add folder
/folders/{folderId}/folders or /home/folders - create a folder.
- Add home folder
Creates a folder at the top level of your Sheets home and returns it.
- Add row
Adds a new row to the specified sheet. Provide cells as an array of {columnId, value}. Set location to Top or Bottom.
- Add row attachment
/sheets/{sheetId}/rows/{rowId}/attachments - attach file or URL to a row.
- Add sheet
/sheets - create a sheet with columns.
- Copy row to another sheet
Copies a row from one sheet to another sheet. The placement of the cells in the destination sheet is determined by Smartsheet's logic.
- Copy sheet
/sheets/{sheetId}/copy - copy a sheet to a folder/workspace.
- Delete row
Deletes a row from a sheet given its Row ID.
- Delete row if deal does not exist in ActiveCampaign (Cisco)
Compares deals from ActiveCampaign with the Smartsheet 'ActiveCampaign Deal ID' column. Deletes rows whose deal ID is not present in the supplied list of existing ActiveCampaign deal IDs. Built from intent against Smartsheet API 2.0.
- Find rows
Searches for rows in a specified sheet containing the specified value (in any column). Returns zero or more row IDs. Use the 'Get row' action within a Loop to fetch each row's contents.
- Find rows by column value
Searches for rows in a specified sheet having the specified value in a specified column. Zero, one, or multiple row IDs may be returned.
- Find sheets by keyword
Returns the sheets that match the specified keyword.
- Find single row
Searches for a single row in a specified sheet matching the specified value (in any column). If zero or multiple rows are found, an error occurs.
- Find single row by column value
Searches for a single row in a specified sheet having the specified value in a specified column. If zero or multiple rows are found, an error occurs.
- Get discussion
Returns a sheet discussion with its title and comments.
- Get folder
Returns a folder with the folders and sheets directly inside it.
- Get row
Returns the column data for the specified row. An error occurs if the row is not found.
- Get sheet
Fetches a sheet by ID, including its columns and rows. An error occurs if the sheet is not found.
- List row attachments
Returns the attachments on a row of a Smartsheet sheet, such as files and links, with their names, types and addresses.
- Move row to another sheet
Moves a row from one sheet to another sheet. The placement of the cells in the destination sheet is determined by Smartsheet's logic.
- Two-way sync add or update a row
Creates or updates a row in a sheet. For use only with two-way sync triggers. If a Row ID is supplied the row is updated; otherwise a new row is added.
- Update row
Updates a row in a specified sheet. Provide the Row ID and cells as an array of {columnId, value}.
- Update sheet
/sheets/{sheetId} - update sheet properties (name, project settings).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from ServiceM8
ServiceM8 to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
ServiceM8 to StripeStripe is a payment processing platform for online businesses.
ServiceM8 to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
ServiceM8 to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
ServiceM8 to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
ServiceM8 to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
More into Smartsheet
Salesforce to SmartsheetSalesforce is a leading enterprise customer relationship management (CRM) platform.
Mailchimp to SmartsheetMailchimp marketing automation and email platform.
HubSpot to SmartsheetHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to SmartsheetGoogle Sheets
Gmail to SmartsheetGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Questions
ServiceM8 and Smartsheet, answered
Can a Smartsheet row create the job in ServiceM8, not just record it?
Yes. The New row trigger in Smartsheet can run Create Job in ServiceM8, and an Updated row can follow up with Update job or Add job allocation so a technician is assigned. The agent tests each scenario with your own sheet before it goes live.
How does a ServiceM8 job find the right row in Smartsheet?
Use Find single row by column value or Find rows by column value to match on a field you already keep in the sheet, such as the client name or job number. If the row exists the run can update it or add a comment; if not, it can add a new row instead.
What can start an automation from ServiceM8?
Any of ServiceM8's 2 triggers in the catalog, including Job Queued and New Job. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Smartsheet when something happens in ServiceM8?
Any of Smartsheet's 26 actions, including Find single row by column value, Update row, Update sheet and Add column. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Smartsheet to ServiceM8?
Yes. When something happens in Smartsheet, your agent can act in ServiceM8 too. This page covers both directions: Smartsheet's triggers and ServiceM8's actions are listed here as well.
Do I have to build a connector for ServiceM8 or Smartsheet?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ServiceM8 and Smartsheet without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.