Integration
Connect RO App and TOPdesk
When New Invoice Statuses fires in RO App, your agent runs Create an Incident in TOPdesk, or New First Line Incident in TOPdesk to Add Lead Comment in RO App. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want RO App and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What RO App and TOPdesk can do together
From RO App to TOPdesk
When New Invoice Statuses in RO App
then Create an Incident in TOPdesk
When New Order Items in RO App
then Update Incident in TOPdesk
From TOPdesk to RO App
When New First Line Incident in TOPdesk
then Add Lead Comment in RO App
When New Incident in TOPdesk
then Add Order Comment in RO App
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with RO App and TOPdesk
Triggers and actions 17 triggers · 45 actions
Trigger
Ad CampaignsTriggers when a new ad campaign is added in RO App.
Trigger
Cash Flow ItemsTriggers when a new cash flow category (income or expense item) is added in RO App.
Trigger
Clients ListTriggers when a new client (person contact) is added in RO App.
Trigger
Employees ListTriggers when a new employee is added to the RO App company account.
Trigger
Lead TypesTriggers when a new inquiry (lead) type is added to your RO App account.
Trigger
List of ServicesTriggers when a new service is added to the RO App service catalog.
Trigger
List of the ProductsTriggers when a new product is added to the RO App catalog, optionally limited to products matching a name, barcode, SKU, code, MPN or category.
Trigger
LocationsTriggers when a new location is added to your RO App company.
Trigger
New Invoice StatusesTriggers when a new invoice status is added to your RO App account.
Trigger
New Order ItemsTriggers when a new item (product or service) is added to the selected order.
Trigger
New TaxesTriggers when a new tax rate is added to the company in RO App.
Trigger
Order StatusesTriggers when a new order status is added to your RO App account.
Action
Add Booking ItemAdds a product or service line item to an existing booking.
Action
Add Lead CommentAdds a comment to a lead (inquiry) in RO App.
Action
Add Order CommentAdds a comment to an existing order in RO App, optionally marked private.
Action
Add Task CommentAdds a comment to a task in RO App.
Action
Changing Order StatusChanges the status of an order, optionally with a comment.
Action
Create a ClientCreates a new client (person) in your RO App contacts.
Action
Create a LeadCreates a new lead (inquiry) in RO App, optionally linked to a client, location, manager and ad campaign.
Action
Create an OrderCreates a new order in RO App for a client at a chosen location.
Action
Create an Order ItemAdds a product or service line item to an existing order in RO App.
Action
Create an Order or EstimateCreates a new estimate in RO App for a client at a location.
Action
Create a PaymentRecords an income or expense payment in a cashbox in RO App.
Action
Create AssetCreates a new asset (such as a vehicle or device) in RO App, identified by its serial number.
Action
Create BookingCreates a new booking for a client at a location with an assigned employee and time slot.
Action
Create ProductCreates a new product in the RO App catalog.
Action
Create ServiceCreates a new service in the RO App catalog.
Action
Create TaskCreates a task in RO App with a title, due date and assigned employees, optionally linked to an order, lead, client or invoice.
Action
Create Update_bookingUpdates an existing booking's location, status, assignee, client, schedule, resource or comment.
Action
Find ProductFinds products in the RO App catalog by name, barcode, SKU, code, manufacturer part number or category.
Action
Find ServiceFinds services in the RO App catalog by name, barcode or category.
Action
Get Booking ItemsReturns all the service items on a specific booking.
Action
Get Client by IDReturns the details of a single client (person) by its ID.
Action
Get Estimate by IDReturns the full details of a single estimate, including its custom field values.
Action
Get Lead by IDReturns a single lead (inquiry) by its ID, including its custom fields.
Action
Get Order by IdReturns the full details of a single order by its ID.
Action
Get PricesReturns the list of price types (margins) configured for your company.
Action
Get Product by IdReturns a single product from your RO App catalog by its ID, including its custom fields.
Action
Get Product CategoriesReturns the product categories in your RO App catalog, optionally limited to the children of one parent category.
Action
Get Service CategoriesReturns the list of service categories in your RO App catalog, optionally under a parent category.
Action
Get TaskReturns a single task by its ID, including all of its details.
Action
Get UOMs (Inits of Measure)Returns the list of product units of measure (UOMs) defined in the RO App account.
Action
Move AssetMoves an asset to a different warehouse.
Action
Search for AssetsSearches assets by serial number (VIN, IMEI), optionally narrowed by warehouse, owner or asset ID.
Action
Search for ClientsSearches clients (people) by name, phone, email, manager, tag or date, and returns the matching clients.
Action
Search TaskSearches tasks for ones whose title or description contains the given text, optionally narrowed by author, assignee or deadline.
Action
Update an Order ItemUpdates an existing item on an order — its quantity, price, cost, discount, warranty, taxes, assignee or comment.
Action
Update an Order or EstimateUpdates an existing order (or estimate) in RO App — its location, type, people, schedule, notes, due date and custom field values. Fields left blank are not changed.
Action
Update_booking_itemUpdates the quantity, price, cost, discount, warranty, taxes or comment of an item on a booking.
Action
Update ClientUpdates an existing client (person) in RO App contacts.
Action
Update ProductUpdates an existing product in the RO App catalog, such as its title, SKU, category, prices or barcodes.
Trigger
New First Line IncidentTriggers when a new first-line incident is created in TOPdesk.
Trigger
New IncidentTriggers when a new incident is created in TOPdesk.
Trigger
New Major IncidentTriggers when a new major incident is created in TOPdesk.
Trigger
New Second Line IncidentTriggers when a new second-line incident is created in TOPdesk.
Trigger
Updated IncidentTriggers when an incident in TOPdesk is created or updated.
Action
Create an IncidentCreates a new incident in TOPdesk, registered for a known person or an unregistered caller.
Action
Find BranchFinds a TOPdesk branch by its exact name and returns its ID and details.
Action
Find IncidentReturns the TOPdesk incident with the given incident number.
Action
Find Last ActionReturns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
Action
Find PersonFinds a TOPdesk person (caller) by full name or email address and returns their ID and details.
Action
Update IncidentUpdates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
RO App and TOPdesk, answered
What can start an automation from RO App?
Any of RO App's 12 triggers in the catalog, including New Invoice Statuses, New Order Items, New Taxes and Ad Campaigns. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in RO App?
Any of TOPdesk's 6 actions, including Create an Incident, Update Incident, Find Branch and Find Incident. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to RO App?
Yes. When something happens in TOPdesk, your agent can act in RO App too. This page covers both directions: TOPdesk's triggers and RO App's actions are listed here as well.
Do I have to build a connector for RO App or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use RO App and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.