Integration
Connect Hellotracks and LiveAgent
When Completed Job fires in Hellotracks, your agent runs Add customer group in LiveAgent, or New conversation in LiveAgent to Add member in Hellotracks. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Hellotracks and LiveAgent to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Hellotracks and LiveAgent can do together
From Hellotracks to LiveAgent
When Completed Job in Hellotracks
then Add customer group in LiveAgent
From LiveAgent to Hellotracks
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Hellotracks and LiveAgent
Triggers and actions 8 triggers · 26 actions
- Alert triggered
Fires when a configured alert (late arrival, idle, zone entry/exit, low battery, etc.) triggers. Webhook key alert_triggered via /v1/webhooks or /api/setwebhooks (Hellotracks API).
- Completed Job
Triggers when a job reaches a completed state.
- Member clocked in or out
Fires when a worker turns location tracking on (clock-in) or off (clock-out) from the mobile app. Webhook key clock_in_out via /v1/webhooks or /api/setwebhooks (Hellotracks API).
- New Job
Triggers when a job is created.
- Updated Job
Triggers when a job is created, assigned, completed, archived, or otherwise updated.
- Add member
Create a new team member (worker) account.
- Add place
Create a new saved place/geofence.
- Archive Job
Archives a job by ID.
- Auto-assign jobs
Automatically assign a set of unassigned jobs to available members.
- Create Job
Creates or updates a job. If External ID matches an existing job, the existing job is updated.
- Delete Job
Deletes a job by ID.
- Delete member
Delete a team member account.
- Distribute job
Assign/distribute one or more jobs to members for dispatch.
- Find Job
Finds a job by External ID.
- Find Member
Finds a member by exact email, username, name, or UID.
- Generate report
Generate a report (e.g. timesheet/activity) for a date range.
- Get company
Get the authenticated company account's profile/settings.
- List places
Get the company's saved places/geofences.
- Locate member
Get a member's current/last known GPS location.
- Optimize route
Compute an optimized route ordering for a member's assigned jobs.
- Restore job
Restore a previously archived job.
- Update Job
Updates a job by ID.
- Update member
Edit an existing team member's fields.
- Update place
Edit an existing saved place/geofence.
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Hellotracks
Hellotracks to SendinblueEmail and SMS marketing platform with CRM and marketing automation, now rebranded as Brevo.
Hellotracks to User.comUserEngage is a marketing automation system that connects all data about your customers with all the...
Hellotracks to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Hellotracks to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Hellotracks to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Hellotracks to MailchimpMailchimp marketing automation and email platform.
More into LiveAgent
Google Sheets to LiveAgentGoogle Sheets
Gmail to LiveAgentGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to LiveAgentGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to LiveAgentGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to LiveAgentActiveCampaign is a marketing automation, email marketing, and CRM platform.
Questions
Hellotracks and LiveAgent, answered
What can start an automation from Hellotracks?
Any of Hellotracks's 5 triggers in the catalog, including Completed Job, New Job, Updated Job and Alert triggered. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveAgent when something happens in Hellotracks?
Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveAgent to Hellotracks?
Yes. When something happens in LiveAgent, your agent can act in Hellotracks too. This page covers both directions: LiveAgent's triggers and Hellotracks's actions are listed here as well.
Do I have to build a connector for Hellotracks or LiveAgent?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.