App

LiveAgent integrations

Connect LiveAgent to any other app, or use it from your AI client over MCP. LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more

Connects with an API keyladesk.com
3 triggers7 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with LiveAgent?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

LiveAgent with the apps people pair it with most

Pair it

Connect LiveAgent with another app

What your agent can do with LiveAgent

Triggers and actions 3 triggers · 7 actions

  • Trigger
    New conversation

    Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.

  • Trigger
    New Customer

    Triggers when a new customer (contact) is added in LiveAgent.

  • Trigger
    New Customer (Experimental)

    Triggers when a new customer (contact) is added in LiveAgent.

  • Action
    Add customer group

    Creates a new customer group in LiveAgent with a name and optional text and background colors.

  • Action
    Add tag

    Creates a new tag in LiveAgent that can be assigned to conversations.

  • Action
    Get conversation

    Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.

  • Action
    List conversation messages

    Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.

  • Action
    List conversations

    Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.

  • Action
    List customer groups

    Returns every customer group defined in the LiveAgent account, with each group's id and name.

  • Action
    List tags

    Returns every tag defined in the LiveAgent account, with each tag's id and name.

Reviews

What our customers say

Questions

LiveAgent, answered

Is there a LiveAgent MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with LiveAgent. Add that address to any AI client that takes a remote MCP server, sign in once in your browser, and your client can build, test and run automations that use LiveAgent. Nothing to install.

What can start an automation from LiveAgent?

Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.

What can your agent do in LiveAgent?

Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can LiveAgent connect to?

Any app in the catalog; the list on this page pairs LiveAgent with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.