Integration
Connect GorillaDesk and PagerDuty
When New Customer fires in GorillaDesk, your agent runs Create Note on Incident in PagerDuty, or New Incidents in PagerDuty to Add Customer in GorillaDesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want GorillaDesk and PagerDuty to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What GorillaDesk and PagerDuty can do together
From GorillaDesk to PagerDuty
When New Customer in GorillaDesk
then Create Note on Incident in PagerDuty
From PagerDuty to GorillaDesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with GorillaDesk and PagerDuty
Triggers and actions 4 triggers · 45 actions
- New Customer
Triggers when a new customer is added in GorillaDesk.
- New Lead
Triggers when a new inbound lead arrives in GorillaDesk.
- Add Customer
Creates a new customer in GorillaDesk with their service location.
- Add Customer Location
Adds a new service location to an existing GorillaDesk customer.
- Get Customer
Returns one GorillaDesk customer by ID.
- Get Estimate
Returns one GorillaDesk estimate by ID.
- Get Invoice
Returns one GorillaDesk invoice by ID.
- Get Job
Returns one GorillaDesk job by ID.
- Get Payment
Returns one GorillaDesk payment by ID.
- Get schedule
Returns one schedule (technician route) in your GorillaDesk company, including its name, nickname and assigned user.
- List customer credits
Returns customer credits, with each credit's original value, remaining balance, issue date and payment method. Optionally filtered to one customer.
- List Customers
Returns a page of GorillaDesk customers, optionally filtered by account number or status.
- List estimates
Returns the estimates in your GorillaDesk company, optionally filtered by customer, job, status, signature status, date range or estimate number.
- List invoices
Returns invoices in your GorillaDesk company, optionally filtered by customer, job, status, state, signature status, date range or invoice number.
- List jobs
Returns jobs in your GorillaDesk account, optionally filtered by customer, date range, keyword or schedule.
- List payments
Returns payments recorded in GorillaDesk, optionally filtered by customer, invoice, status or payment date.
- List recurring invoices
Returns the recurring invoices (invoice schedules for jobs) in your GorillaDesk company, optionally filtered by customer, job, keyword or start date.
- List schedules
Returns the schedules (technician routes) set up in your GorillaDesk company, with each schedule's assigned user.
- List services
Returns the service templates (such as "Monthly Service") set up in your GorillaDesk account that can be booked as jobs.
- List users
Returns the users (admins and technicians) in your GorillaDesk company.
- Update Customer
Updates an existing GorillaDesk customer's name, company, email or account number.
- List Maintenance Windows
Gets a list of maintenance windows.
- New Incidents
Polls for new incidents in PagerDuty.
- Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
- Add Team Member
Add a user to a team with a given role.
- Create Incident
Creates an incident in PagerDuty.
- Create Note on Incident
Creates a note on a given incident.
- Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
- Get Escalation Policy
Retrieve a single escalation policy by its ID.
- Get Incident
Retrieve a single PagerDuty incident by id.
- Get Schedule
Retrieve a single on-call schedule by its ID.
- Get Service
Retrieve a single PagerDuty service by id.
- Get Team
Retrieve a single team by its ID.
- Get User Information
Gets a user's information based on provided ID.
- List Escalation Policies
List PagerDuty escalation policies.
- List Incident Notes
List all notes attached to an incident.
- List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range).
- List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window.
- List Schedule Overrides
List overrides on a schedule within a required since/until time window.
- List Schedules
List PagerDuty on-call schedules.
- List Services
List PagerDuty services.
- List Teams
List all teams in the account.
- List Users
List PagerDuty users.
- Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
- Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
- Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers. Does not update. Use only with two-way sync triggers.
- Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers. Use only with two-way sync triggers.
- Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
- Update Maintenance Window
Updates a maintenance window.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
GorillaDesk and PagerDuty, answered
What can start an automation from GorillaDesk?
Any of GorillaDesk's 2 triggers in the catalog, including New Customer and New Lead. Describe the moment in plain language and your agent picks the right one.
What can your agent do in PagerDuty when something happens in GorillaDesk?
Any of PagerDuty's 26 actions, including Create Incident, Create Note on Incident, Update Incident and Update Maintenance Window. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from PagerDuty to GorillaDesk?
Yes. When something happens in PagerDuty, your agent can act in GorillaDesk too. This page covers both directions: PagerDuty's triggers and GorillaDesk's actions are listed here as well.
Do I have to build a connector for GorillaDesk or PagerDuty?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use GorillaDesk and PagerDuty without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.