Integration
Connect Freshservice and Recruiterflow
When New or Updated Change fires in Freshservice, your agent runs Add contact in Recruiterflow, or Deal Stage Changed in Recruiterflow to Add Attachment to a Ticket in Freshservice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and Recruiterflow to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice and Recruiterflow can do together
From Freshservice to Recruiterflow
When New or Updated Change in Freshservice
then Add contact in Recruiterflow
From Recruiterflow to Freshservice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and Recruiterflow
Triggers and actions 16 triggers · 47 actions
- Deleted Ticket
Triggered when a ticket is deleted.
- New or Updated Change
Triggered by a new or updated change in Freshservice.
- New or Updated Release
Triggered by a new or updated release.
- Two-way sync new and updated changes
Triggered by new and updated changes
- Two-way sync new and updated problems with PagerDuty ID
A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
- Two-way sync new and updated releases
Triggered by new or updated release
- Two-way sync new and updated tickets
A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
- Updated Change
Triggered when a change is updated (created_at differs from updated_at).
- Updated Problem
Triggered when a problem is updated (created_at != updated_at).
- Updated Release
Triggered when a release is updated.
- Add Attachment to a Ticket
Adds an attachment from a url to a specified ticket.
- Add Attachment to a Ticket (Cisco)
Adds an attachment from a url to a specified ticket.
- Add Note To A Problem
Adds a note to a problem provided its id.
- Add Note to a Ticket
Adds a private or public note to a ticket.
- Create Change
Creates a change.
- Create Problem
Creates a problem.
- Create Release
Creates a release.
- Create Ticket
Creates a new ticket in Freshservice.
- Delete change
Deletes a change request in Freshservice.
- Delete Problem
Deletes a problem given its ID.
- Delete Ticket
Deletes a ticket given its ID.
- Get agent
Returns the details of a single agent in Freshservice, including their custom field values.
- Get change
Returns a single change request by its ID, including its custom fields.
- Get problem
Returns a single Freshservice problem by its ID, including its custom fields.
- Get release
Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
- Get requester
Returns a single requester's details, including contact info, departments and custom fields.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists agents.
- List changes
Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
- List problems
Returns the problems in your Freshservice account, optionally only those updated since a given time.
- List releases
Returns the releases in your Freshservice account, optionally only those updated since a given time.
- List Requesters
Lists requesters.
- List Tickets
Lists tickets, optionally filtered.
- Reply to a Ticket
Adds a public reply to a ticket.
- Two-way sync delete ticket
Deletes a ticket. For use only with two-way sync delete triggers.
- Update Change
Updates a change given its ID.
- Update Problem
Updates a problem given its ID.
- Deal Stage Changed
Triggers when a deal moves to a new pipeline stage in Recruiterflow.
- New Candidate Created
Triggers when a new candidate is added to Recruiterflow.
- New Contact Created
Triggers when a new contact is added in Recruiterflow.
- New Deal Created
Triggers when a new deal is created in Recruiterflow.
- Placement Record Created
Triggers when a new placement record is created in Recruiterflow.
- Placement Record Updated
Triggers when a placement record is created or edited in Recruiterflow.
- Add call
Logs a call in Recruiterflow against candidates, clients, contacts, deals or jobs.
- Add candidate note
Adds a note to a candidate record in Recruiterflow.
- Add candidate to job
Adds a candidate to a job's pipeline, under the Sourced stage by default or as Applied.
- Add contact
Creates a contact in Recruiterflow and returns the new contact's id.
- Add deal
Creates a new deal in Recruiterflow with its amount, stage, owner, linked contacts and custom field values.
- Find candidates by criteria
Finds candidates matching a set of search filters (for example last activity, tags or stage), returning the matching candidate records.
- Get candidate
Returns a candidate's full profile, including contact details, jobs, files, notes and custom fields.
- Get client
Returns a client company's full details, including contacts, open and closed jobs, notes and custom fields.
- Get contact
Returns a contact's full record, including company, notes and custom fields.
- Get deal
Returns the details of a single Recruiterflow deal, including its pipeline stage, owner, client company, amount and custom fields.
- List candidates
Returns all candidates in the Recruiterflow account, optionally with their files and notes.
- List contacts
Returns the contacts in your Recruiterflow account with their details and custom fields.
- List jobs
Returns the jobs in your Recruiterflow account, optionally only open ones, with their details and custom fields.
- List users
Returns all users in the Recruiterflow account, with their names, emails and roles.
- Update candidate
Updates an existing candidate in Recruiterflow. Any field you fill in replaces that field's current value; fields left blank are not changed.
- Update candidate stage
Moves a candidate to a stage in a job's pipeline in Recruiterflow.
- Update client
Updates an existing client company in Recruiterflow, including its details, location, tags and custom fields.
- Update contact
Updates an existing contact in Recruiterflow. Only the fields you fill in are changed; a filled-in field replaces its existing value.
- Update deal
Updates an existing Recruiterflow deal's name, amount, stage, dates, owner, linked contacts and custom fields.
- Update job
Updates an existing job in Recruiterflow, such as its title, status, openings, salary range, locations, hiring team or custom fields.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshservice
Freshservice to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshservice to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshservice to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshservice to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Freshservice to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Freshservice to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Recruiterflow
Google Drive to RecruiterflowGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Mailchimp to RecruiterflowMailchimp marketing automation and email platform.
Questions
Freshservice and Recruiterflow, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Recruiterflow when something happens in Freshservice?
Any of Recruiterflow's 20 actions, including Update candidate, Update candidate stage, Update client and Update contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Recruiterflow to Freshservice?
Yes. When something happens in Recruiterflow, your agent can act in Freshservice too. This page covers both directions: Recruiterflow's triggers and Freshservice's actions are listed here as well.
Do I have to build a connector for Freshservice or Recruiterflow?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and Recruiterflow without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.