Build solutions, not workarounds.
What do you want Freshdesk and Zoo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in Zoo
When New Company in Freshdesk
then Add project in Zoo
When New Contact in Freshdesk
then Update project in Zoo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Zoo
Triggers and actions 3 triggers · 34 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Add projectCreate a draft project for the authenticated user.
Action
Convert CAD fileStarts converting a CAD file from one format to another (for example STEP to STL) and returns the conversion job, including its id and status.
Action
Delete projectDelete one of the authenticated user's projects.
Action
Get file center of massUploads a CAD file and returns the cartesian coordinates of its center of mass in Zoo's coordinate system (+Z up, -Y forward).
Action
Get file densityCalculates the density of the object in a CAD file from the material mass you supply. Files over 25MB are processed asynchronously and return a queued job instead of a density.
Action
Get file massGet the mass of a CAD file.
Action
Get file surface areaGets the surface area of the object in a CAD file. Files larger than 25MB are processed asynchronously and return a queued result with an id.
Action
Get file volumeGet the volume of the object in a CAD file.
Action
Get projectGet one of the connected user's projects by its ID.
Action
Get userGets the Zoo user the connected account is signed in as.
Action
List factory jobsLists the Factory manufacturing jobs owned by your personal account, including archived jobs. Jobs owned by an organization are not included.
Action
List projectsLists the connected user's Zoo projects.
Action
Update projectReplaces one of the connected user's projects with a new title, description and KCL source.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Zoo, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zoo when something happens in Freshdesk?
Any of Zoo's 13 actions, including Update project, Add project, Convert CAD file and Get file center of mass. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zoo to Freshdesk?
Zoo has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads Zoo's API documentation and adds it.
Do I have to build a connector for Freshdesk or Zoo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.