Integration
Connect Freshdesk and Zenler
When New Company fires in Freshdesk, your agent runs Enroll User in Zenler, or New Funnel Subscription in Zenler to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Zenler to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and Zenler can do together
From Freshdesk to Zenler
When New Company in Freshdesk
then Enroll User in Zenler
When New Contact in Freshdesk
then Unenroll User in Zenler
From Zenler to Freshdesk
When New Funnel Subscription in Zenler
then Add Note to Ticket in Freshdesk
When New Sale in Zenler
then Create Contact in Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Zenler
Triggers and actions 6 triggers · 37 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Trigger
New Funnel SubscriptionTriggers when someone subscribes to the chosen Zenler marketing funnel.
Trigger
New SaleTriggers when a student enrolls in a course, free or paid, with the sale's price, coupon and gateway.
Trigger
New UserTriggers when a new user signs up on your Zenler site.
Action
Delete UserDeletes a user from your Zenler site.
Action
Enroll UserEnrolls a Zenler user into a course.
Action
Get CourseReturns one Zenler course's name, subtitle, thumbnail and owner.
Action
Get UserReturns one Zenler user's name, email, contact details and roles.
Action
List CoursesReturns courses on your Zenler site.
Action
List FunnelsReturns your Zenler marketing funnels.
Action
List Live ClassesReturns your Zenler live classes and their schedules.
Action
List Live WebinarsReturns your Zenler live webinars and their schedules.
Action
List UsersReturns users on your Zenler site, optionally filtered by search text or role.
Action
Register Live ClassRegisters a person for a Zenler live class.
Action
Register Live WebinarRegisters a person for a Zenler live webinar.
Action
Subscribe FunnelSubscribes a person to one of your Zenler marketing funnels.
Action
Unenroll UserUnenrolls a Zenler user from a course.
Action
Unregister Live ClassRemoves a person's registration from a Zenler live class.
Action
Unregister Live WebinarRemoves a person's registration from a Zenler live webinar.
Action
Unsubscribe FunnelUnsubscribes an email address from a Zenler marketing funnel.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshdesk
Freshdesk to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshdesk to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshdesk to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshdesk to MailchimpMailchimp marketing automation and email platform.
Freshdesk to StripeStripe is a payment processing platform for online businesses.
Freshdesk to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Zenler
HubSpot to ZenlerHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to ZenlerSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to ZenlerSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to ZenlerGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to ZenlerGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ZenlerGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Freshdesk and Zenler, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zenler when something happens in Freshdesk?
Any of Zenler's 16 actions, including Enroll User, Get Course, Get User and List Courses. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zenler to Freshdesk?
Yes. When something happens in Zenler, your agent can act in Freshdesk too. This page covers both directions: Zenler's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Zenler?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Zenler without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.