Integration
Connect Freshdesk to WooSender
When New Company fires in Freshdesk, your agent runs Send email message in WooSender. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and WooSender to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in WooSender
When New Company in Freshdesk
then Send email message in WooSender
When New Contact in Freshdesk
then Find Contact in WooSender
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and WooSender
Triggers and actions 3 triggers · 35 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Create AppointmentCreates an appointment between a contact and an assigned user in WooSender.
Action
Create WebhookSubscribes a URL to receive WooSender event notifications.
Action
Delete AppointmentDeletes an appointment from WooSender.
Action
Delete ContactDeletes a contact (prospect) from WooSender.
Action
Delete WebhookRemoves a WooSender event subscription.
Action
Find AppointmentsFinds the appointments booked with a contact.
Action
Find ContactFinds contacts whose name, email or phone matches a keyword. Returns up to 100 matching contacts.
Action
Get AppointmentReturns a single appointment by its id, including its title, times, assignee and contact.
Action
Get ContactReturns a single WooSender contact by its ID, including name, email, phone, campaign, tags, notes and custom field values.
Action
List CampaignsReturns all campaigns in the WooSender account with their ids and names.
Action
List ConversationsReturns the account's inbox conversations, optionally filtered by keyword, campaign, assignee, status or date range.
Action
Send email messageSends an email message to a contact through WooSender.
Action
Send SMS messageSends an SMS text message to a contact's phone number from your WooSender account.
Action
Update AppointmentUpdates an existing WooSender appointment's title, time, assignee, contact and status.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshdesk
Freshdesk to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshdesk to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshdesk to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshdesk to MailchimpMailchimp marketing automation and email platform.
Freshdesk to StripeStripe is a payment processing platform for online businesses.
Freshdesk to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into WooSender
HubSpot to WooSenderHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to WooSenderSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to WooSenderSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to WooSenderGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to WooSenderGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to WooSenderGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Freshdesk and WooSender, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in WooSender when something happens in Freshdesk?
Any of WooSender's 14 actions, including Create Appointment, Create Webhook, Send email message and Send SMS message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from WooSender to Freshdesk?
WooSender has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads WooSender's API documentation and adds it.
Do I have to build a connector for Freshdesk or WooSender?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and WooSender without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.