Connect Freshdesk and Vouchery.io

Both apps 39Freshdesk 24Vouchery.io 15

• Trigger
  New Company

  Triggers when a new company is created.

• Trigger
  New Contact

  Triggers when a new contact is created.

• Trigger
  New Ticket

  Triggers when a new ticket is created.

• Action
  Add Note to Ticket

  Adds a private or public note to a ticket.

• Action
  Create Company

  Creates a new company.

• Action
  Create Contact

  Creates a new contact.

• Action
  Create Ticket

  Creates a new ticket in Freshdesk.

• Action
  Delete Contact

  Deletes a contact by ID.

• Action
  Delete Ticket

  Deletes a ticket by ID.

• Action
  Get Agent

  Retrieves an agent by ID.

• Action
  Get Company

  Retrieves a company by ID.

• Action
  Get Contact

  Retrieves a contact by ID.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  List Agents

  Lists all agents.

• Action
  List Companies

  Lists companies.

• Action
  List Contacts

  Lists contacts.

• Action
  List Ticket Conversations

  Lists all conversations (replies and notes) on a ticket.

• Action
  List Tickets

  Lists tickets, most recently updated first.

• Action
  Reply to Ticket

  Adds a public reply to a ticket conversation.

• Action
  Search Contacts

  Searches contacts using a Freshdesk query string.

• Action
  Search Tickets

  Searches tickets using a Freshdesk query string.

• Action
  Update Company

  Updates a company by ID.

• Action
  Update Contact

  Updates a contact by ID.

• Action
  Update Ticket

  Updates an existing ticket by ID.

• Trigger
  New Voucher

  Triggers when a new voucher is created in the selected Vouchery campaign.

• Action
  Add campaign

  Creates a promo campaign in Vouchery — either a main campaign or a sub campaign under an existing main campaign — and returns the new campaign.

• Action
  Assign vouchers to customer

  Assigns one or more voucher codes to a customer and returns the customer's updated record.

• Action
  Cancel redemption

  Cancels a redemption by its redemption ID, marking it as cancelled.

• Action
  Confirm redemption

  Confirms a redemption so it counts toward the campaign's budget and total redemptions. Returns the confirmed redemption.

• Action
  Create Customer

  Creates a customer in Vouchery with their unique identifier, contact details, segment categories and metadata.

• Action
  Create Redemption

  Redeems a voucher code for a purchase, recording the order total or line items and returning the redemption with the discount and rewards granted.

• Action
  Delete customer

  Deletes a customer from your Vouchery project by their identifier.

• Action
  Find Voucher

  Finds a voucher by its code and returns its status, campaign, customer and redemption details.

• Action
  Get campaign

  Returns a single Vouchery campaign by its ID, including its rules, rewards, budget and voucher statistics.

• Action
  Get customer

  Returns a single customer by their identifier, including profile details, segments, loyalty points and voucher/redemption statistics.

• Action
  Get redemption

  Returns a single redemption by its ID, including its voucher, campaign, customer, confirmation status and granted rewards.

• Action
  List campaigns

  Returns the campaigns in your Vouchery project, optionally filtered by name, team, status, template or loyalty program.

• Action
  List customers

  Returns the customers in your Vouchery project, optionally filtered by identifier or email.

• Action
  Update customer

  Updates an existing customer's name, email, referral code, birthdate, segments or metadata. Only the values you provide are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.