Integration
Connect Freshdesk to Veryfi OCR
When something happens in Freshdesk, your agent does the next thing in Veryfi OCR. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Veryfi OCR to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in Veryfi OCR
When New Company in Freshdesk
then Classify Document in Veryfi OCR
When New Contact in Freshdesk
then Convert Document To Markdown in Veryfi OCR
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Veryfi OCR
Triggers and actions 3 triggers · 36 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Classify DocumentClassifies a document (receipt, invoice, W-9, check, bank statement, etc.) and returns the predicted document type with a confidence score.
Action
Convert Document To MarkdownUpload a document (image/PDF) and convert its content to markdown text.
Action
Extract Data From Any DocumentExtracts data from the supplied document
Action
Extract Data From Bank CheckExtracts data from the supplied bank check
Action
Extract Data From Bank StatementSubmits a bank statement (by URL, base64 data or S3 path) to Veryfi and returns the extracted statement data, including account details, balances and transactions.
Action
Extract Data From Business CardUpload a business card image/PDF and extract structured contact data (name, company, phone, email, address).
Action
Extract Data From ContractSubmits a contract (PDF or ZIP, up to 20 MB) to Veryfi and returns the extracted contract data such as parties, dates, term, total and governing law.
Action
Extract Data From Driver LicenseExtracts the holder's details from a US driver license image or PDF using Veryfi's us_driver_license blueprint.
Action
Extract Data From InvoiceExtracts data from the supplied invoice
Action
Extract Data From PassportExtracts data from the supplied passport
Action
Extract Data From W2 FormSubmits a W-2 form (image or PDF) to Veryfi and returns the extracted wage, tax, employer and employee data.
Action
Extract Data From W-8BEN-E FormSubmits a W-8BEN-E form (image or PDF) to Veryfi and returns the data extracted from it.
Action
Extract Data From W9 FormExtracts data from the supplied W9 form
Action
Extracts Data From ReceiptSubmits a receipt image or PDF to Veryfi and returns the extracted receipt data, including the merchant, date, totals, tax and line items.
Action
Get ContractFetches a processed contract by ID, including its extracted text and data, source file details and PDF link. An error occurs if the contract is not found.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshdesk
Freshdesk to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshdesk to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshdesk to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshdesk to MailchimpMailchimp marketing automation and email platform.
Freshdesk to StripeStripe is a payment processing platform for online businesses.
Freshdesk to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into Veryfi OCR
HubSpot to Veryfi OCRHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to Veryfi OCRSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to Veryfi OCRSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to Veryfi OCRGoogle Sheets
Gmail to Veryfi OCRGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to Veryfi OCRGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Freshdesk and Veryfi OCR, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Veryfi OCR when something happens in Freshdesk?
Any of Veryfi OCR's 15 actions, including Classify Document, Convert Document To Markdown, Extract Data From Any Document and Extract Data From Bank Check. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Veryfi OCR to Freshdesk?
Veryfi OCR has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads Veryfi OCR's API documentation and adds it.
Do I have to build a connector for Freshdesk or Veryfi OCR?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.