Integration
Connect Freshdesk and Vaiz
When New Company fires in Freshdesk, your agent runs Create Task in Vaiz, or New Task in Vaiz to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Vaiz to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and Vaiz can do together
From Freshdesk to Vaiz
When New Company in Freshdesk
then Create Task in Vaiz
From Vaiz to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Vaiz
Triggers and actions 6 triggers · 34 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New Task
Triggers when a new task is created in Vaiz, optionally limited to one board or project.
- Task Completed
Triggers when a task is marked completed, optionally limited to a board, project, assignees, parent task or milestones.
- Task Group Changed
Triggers when a task moves to a different group (column) on its board.
- Add comment
Posts a comment on a Vaiz task or document, optionally as a reply to another comment and with attached files.
- Create Task
Creates a new task on a Vaiz board, with optional group, project, priority, assignees, dates, dependencies and custom field values.
- Delete comment
Deletes a comment from a Vaiz task or document.
- Edit Task
Updates an existing Vaiz task. Only the fields you fill in are changed.
- Get milestone
Returns a single Vaiz milestone by its ID.
- Get project
Returns a single Vaiz project by its ID, including its name, description, team, color and dates.
- Get task
Returns a Vaiz task by its human-readable ID or database ID, including its custom field values.
- List milestones
Returns all milestones in the connected Vaiz space, with their dates, task counts and status.
- List projects
Returns all projects in the connected Vaiz space.
- List tasks
Returns up to 50 tasks in the space, optionally filtered by board, project, assignees, parent task, milestones, completion or archived status.
- Move task
Moves a task to another group (column) on its board, optionally at a given position.
- Update comment
Edits the text of an existing comment and adds, reorders or removes its attached files.
- Update milestone
Updates an existing milestone's name, description, dates, tags or color.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Vaiz, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Vaiz when something happens in Freshdesk?
Any of Vaiz's 13 actions, including Create Task, Update comment, Update milestone and Add comment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Vaiz to Freshdesk?
Yes. When something happens in Vaiz, your agent can act in Freshdesk too. This page covers both directions: Vaiz's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Vaiz?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Vaiz without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.