Integration
Connect Freshdesk to User Intuition - AI Voice Surveys
When something happens in Freshdesk, your agent does the next thing in User Intuition - AI Voice Surveys. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and User Intuition - AI Voice Surveys to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in User Intuition - AI Voice Surveys
When New Company in Freshdesk
then Add Study in User Intuition - AI Voice Surveys
When New Contact in Freshdesk
then Update Participant in User Intuition - AI Voice Surveys
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and User Intuition - AI Voice Surveys
Triggers and actions 3 triggers · 30 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Add StudyCreate a new research study.
Action
Delete ParticipantSoft-deletes a participant invitation. Interviews linked to the participant are only deleted when you opt in to cascading.
Action
Delete StudyDeletes a study from User Intuition.
Action
Get ParticipantRetrieves a single participant invitation record by its id, including status, interview link and reward details.
Action
Get StudyRetrieve a single study by its id, including its plan, screener questions, targeting and interview counts.
Action
Invite ParticipantInvites one participant to a study by email. The participant receives an invitation email unless Silent is turned on.
Action
List StudiesLists studies in the account, optionally filtered by name, status, recruiting method, creation date, or whether a report exists. Returns up to 100 studies.
Action
Update ParticipantUpdates a participant's email address.
Action
Update StudyPartially updates a study. Only the fields you fill in change; screener questions and targeting attributes are updated independently of each other.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and User Intuition - AI Voice Surveys, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in User Intuition - AI Voice Surveys when something happens in Freshdesk?
Any of User Intuition - AI Voice Surveys's 9 actions, including Update Participant, Update Study, Add Study and Get Participant. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from User Intuition - AI Voice Surveys to Freshdesk?
User Intuition - AI Voice Surveys has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads User Intuition - AI Voice Surveys's API documentation and adds it.
Do I have to build a connector for Freshdesk or User Intuition - AI Voice Surveys?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.