Integration
Connect Freshdesk to TwitterAPIs
When something happens in Freshdesk, your agent does the next thing in TwitterAPIs. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and TwitterAPIs to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in TwitterAPIs
When New Company in Freshdesk
then Add bookmark in TwitterAPIs
When New Contact in Freshdesk
then Add media upload in TwitterAPIs
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and TwitterAPIs
Triggers and actions 3 triggers · 39 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Add bookmarkBookmark a tweet on the X account behind the connection's registered session.
Action
Add media uploadUploads a base64-encoded image as the connected X account and returns a media_id to attach to a new tweet.
Action
Add tweetCreate a new tweet or reply.
Action
Delete tweetPermanently delete a tweet owned by the connected X account, identified by its ID or status URL.
Action
Find tweets by advanced searchSearches tweets on X using advanced search operators and returns about 20 matching tweets.
Action
Find users by keywordSearch Twitter/X accounts by keyword, matching display name, handle and bio.
Action
Follow userFollow a user as the connected X account. Requires a registered X session on the account.
Action
Get tweetFetch one or more tweets by ID.
Action
Get user infoFetch a Twitter/X user's profile by username.
Action
Like tweetLike (favorite) a tweet as the connected X account. Requires a registered X session on the TwitterAPIs account.
Action
List tweet repliesLists the direct replies to a tweet, identified by its ID or status URL. Returns about 20 replies per page.
Action
List user followersReturns one page (about 20 to 100) of the accounts that follow a user, as full user profiles.
Action
List user followingsLists the accounts a given X/Twitter user follows, one page at a time.
Action
List user tweetsLists a page (about 20) of a user's most recent public tweets, including retweets and replies.
Action
Retweet tweetRetweet a tweet as the authenticated X account. Requires a registered X session on the TwitterAPIs account.
Action
Send direct messageSend a direct message to a user.
Action
Unfollow userUnfollow a user as the connected X account. Requires a registered X session on the account.
Action
Update profileUpdates the display name, bio, location or website link on the connected X account. Only the fields you fill in are changed; blank fields keep their current values.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshdesk
Freshdesk to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshdesk to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshdesk to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshdesk to MailchimpMailchimp marketing automation and email platform.
Freshdesk to StripeStripe is a payment processing platform for online businesses.
Freshdesk to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into TwitterAPIs
HubSpot to TwitterAPIsHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to TwitterAPIsSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to TwitterAPIsSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to TwitterAPIsGoogle Sheets
Gmail to TwitterAPIsGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to TwitterAPIsGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Freshdesk and TwitterAPIs, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TwitterAPIs when something happens in Freshdesk?
Any of TwitterAPIs's 18 actions, including Send direct message, Update profile, Add media upload and Add tweet. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TwitterAPIs to Freshdesk?
TwitterAPIs has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads TwitterAPIs's API documentation and adds it.
Do I have to build a connector for Freshdesk or TwitterAPIs?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.