Integration
Connect Freshdesk to TextCortex AI
When something happens in Freshdesk, your agent does the next thing in TextCortex AI. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Freshdesk and TextCortex AI to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with Freshdesk and TextCortex AI
Triggers and actions 3 triggers ยท 32 actions
Trigger
New CompanyTriggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
Action
Create CodeGenerates code in the specified programming language according to the given description of the purpose.
- Create Email
Creates an email with the given details.
- Create Paraphrase
Rewrites the given text without changing its meaning.
- Create Product Description
Creates a product description with the given details.
- Create Social Media Caption
Create a social media caption for the specified channel.
- Create Summary
Summarizes the given text.
- Create Translation
Translates a text into another language.
- Get balance
Retrieve the remaining API credit balance and currency for the authenticated TextCortex API key. GET /v1/balance.
- Get model
Retrieve metadata for one TextCortex model by id (deployment jurisdiction, served-from country, created date). GET /v1/models/{model_id}.
- List models
List the TextCortex models available through the OpenAI-compatible API. GET /v1/models.
- Send Prompt
Sends a prompt to TextCortex API and generates a completion.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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