Integration

Connect Freshdesk to Siteleaf

When something happens in Freshdesk, your agent does the next thing in Siteleaf. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsSiteleaf4 triggersSiteleaf17 actions

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What do you want Freshdesk and Siteleaf to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Freshdesk and Siteleaf

Triggers and actions 7 triggers · 38 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Trigger
New Collection
Triggered when a new collection is created.
Trigger
New Document
Triggered when a new document is created.
Trigger
New Page
Triggered when a new page is created.
Trigger
New Site
Triggered when a new site is created.
Action
Add Collection
Create a new collection on a site. POST https://api.siteleaf.com/v2/sites/:site_id/collections
Action
Create Document
Creates a new document.
Action
Create Page
Creates a new page.
Action
Delete Collection
Delete a collection. DELETE https://api.siteleaf.com/v2/sites/:site_id/collections/:path
Action
Delete Document
Delete a document. DELETE https://api.siteleaf.com/v2/sites/:site_id/collections/:path/documents/:id
Action
Delete Page
Delete a page. DELETE https://api.siteleaf.com/v2/sites/:site_id/pages/:id
Action
Get Document
Get a single document by id. GET https://api.siteleaf.com/v2/sites/:site_id/collections/:path/documents/:id
Action
Get Page
Get a single page by id. GET https://api.siteleaf.com/v2/sites/:site_id/pages/:id
Action
Get Site
Get a single site by id. GET https://api.siteleaf.com/v2/sites/:site_id
Action
List Collections
List collections for a site. GET https://api.siteleaf.com/v2/sites/:site_id/collections
Action
List Documents
List documents in a collection, filterable by search/visibility/extensions. GET https://api.siteleaf.com/v2/sites/:site_id/collections/:path/documents
Action
List Pages
List pages for a site, filterable by search/visibility/extensions. GET https://api.siteleaf.com/v2/sites/:site_id/pages
Action
List Sites
List all sites for the authenticated user. GET https://api.siteleaf.com/v2/sites
Action
Update Collection
Update a collection's title/path/metadata. PUT https://api.siteleaf.com/v2/sites/:site_id/collections/:path
Action
Update Document
Update an existing document's title/body/tags/categories/metadata. PUT https://api.siteleaf.com/v2/sites/:site_id/collections/:path/documents/:id
Action
Update Page
Update an existing page's title/body/metadata. PUT https://api.siteleaf.com/v2/sites/:site_id/pages/:id
Action
Update Site
Update a site's settings. PUT https://api.siteleaf.com/v2/sites/:site_id

Each app on its own

The other way round: Siteleaf to Freshdesk