Integration
Connect Freshdesk and Sendinblue
When something happens in Freshdesk or Sendinblue, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Sendinblue to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and Sendinblue can do together
From Freshdesk to Sendinblue
When New Company in Freshdesk
then Add contact in Sendinblue
From Sendinblue to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Sendinblue
Triggers and actions 5 triggers · 43 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New contact
Fires when a new contact is created in Brevo, delivered via a Brevo account webhook subscribed to the "contact created" (contactUpdated/contact) event on Accounts and Settings > Webhooks. Concrete delivery mechanism to be classified during implementation.
- Updated contact
Fires when an existing contact is updated, delivered via a Brevo account webhook subscribed to the contact-updated event. Concrete delivery mechanism to be classified during implementation.
- Add contact
Adds a new contact
- Add contact attribute
Creates a new contact attribute in Brevo (Sendinblue) under the chosen category and name.
- Add contact to list
Adds existing Brevo contacts to a contact list, identified by email address, external ID or contact ID.
- Add email campaign
Create an email marketing campaign.
- Add event
Records a custom event against a Brevo contact, optionally updating contact attributes and attaching event properties.
- Add list
Creates a new, empty contact list inside a Brevo folder.
- Add sender
Creates a new email sender in Brevo. Brevo sends a verification email to the sender address; the sender must be verified before it can be used in campaigns.
- Delete contact
Delete a contact.
- Delete email campaign
Deletes an email campaign that has not been scheduled.
- Delete list
Delete a contact list.
- Get contact
Fetches a contact by email, ID, SMS number or external ID. An error occurs if the contact is not found.
- Get email campaign
Get an email campaign's report/details by id.
- Get list
Retrieve the details of a Brevo contact list by its ID, including name, folder, subscriber counts and campaign statistics.
- List contact attributes
Lists all contact attributes defined in the Brevo account, grouped by category.
- List contacts
Returns all contacts in the Brevo account, optionally filtered by dates, contact IDs, list or segment, or an attribute value.
- List lists
Lists all contact lists in the Brevo account.
- List senders
Lists the email senders in your Brevo account, optionally filtered by domain or dedicated IP.
- List transactional emails
Lists transactional emails sent from your Brevo account, filtered by recipient email, template, or message ID. Covers the past 30 days unless a start and end date are given.
- Send transactional email
Sends a transactional email to one or more recipients, using inline HTML/text content or a saved Brevo template.
- Update contact
Update an existing contact's attributes/lists.
- Update email campaign
Update an email campaign.
- Update list
Updates an existing Brevo contact list's name and/or moves it to a different folder.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Sendinblue, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Sendinblue when something happens in Freshdesk?
Any of Sendinblue's 22 actions, including Send transactional email, Update contact, Update email campaign and Update list. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Sendinblue to Freshdesk?
Yes. When something happens in Sendinblue, your agent can act in Freshdesk too. This page covers both directions: Sendinblue's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Sendinblue?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.