Integration

Connect Freshdesk to Rocketlane

When something happens in Freshdesk, your agent does the next thing in Rocketlane. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsRocketlane6 triggersRocketlane11 actions

Browse all apps

Build it

What do you want Freshdesk and Rocketlane to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

Connect Claude Code

Everything your agent can do with Freshdesk and Rocketlane

Triggers and actions 9 triggers · 32 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Trigger
Account Created
Triggers when a new account is created.
Trigger
Account Updated
Triggers when a account is updated.
Trigger
Project Created
Triggers when a new project is created.
Trigger
Project Updated
Triggers when a project is updated.
Trigger
Task Created
Triggers when a new task is created.
Trigger
Task Updated
Triggers when a new task is updated.
Action
Archive Project
Archives a project.
Action
Create Account
Creates an account.
Action
Create Project
Creates a project.
Action
Create Task
Creates a Task.
Action
Delete Project
Deletes a project.
Action
Post Task Message
Creates a new Task message.
Action
Search Project
Search Project By Id.
Action
Search Task
Search Task By Id.
Action
Update Project
Updates a project.
Action
Update Task
Updates a Task.
Action
User
Search User By Email Id.

Each app on its own

The other way round: Rocketlane to Freshdesk