Integration
Connect Freshdesk and Qobrix
When New Company fires in Freshdesk, your agent runs Create Contact in Qobrix, or Lead Status Changed in Qobrix to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Qobrix to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and Qobrix can do together
From Freshdesk to Qobrix
When New Company in Freshdesk
then Create Contact in Qobrix
From Qobrix to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Qobrix
Triggers and actions 21 triggers · 26 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- Lead: Apartment Types Option
Lists the apartment types configured in Qobrix, for picking a value when creating a lead.
- Lead: Construction Stages
Lists the construction stages configured in Qobrix, for picking a value when creating a lead.
- Lead: Countries Options
Lists the countries configured in Qobrix, for picking a value when creating a lead.
- Lead: Furnished Types
Lists the furnished types configured in Qobrix, for picking a value when creating a lead.
- Lead: House Type Options
Lists the house types configured in Qobrix, for picking a value when creating a lead.
- Lead: Investment Types
Lists the investment types configured in Qobrix, for picking a value when creating a lead.
- Lead: Land Types
Lists the land types configured in Qobrix, for picking a value when creating a lead.
- Lead: Nationality Options
Lists the nationalities configured in Qobrix, for picking a value when creating a lead.
- Lead Status Changed
Triggers when the status of an existing Qobrix lead (opportunity) changes.
- Lead: Town Planning Types
Lists the town planning zones configured in Qobrix, for picking a value when creating a lead.
- New Agent
Triggers when a new agent is created in Qobrix.
- New Campaign
Triggers when a new campaign is created in Qobrix.
- New Contact
Triggers when a new contact is created in Qobrix.
- New Group
Triggers when a new user group is created in Qobrix.
- New Organisation
Triggers when a new organisation (a contact marked as a company) is created in Qobrix.
- New Project
Triggers when a new development project is created in Qobrix.
- New Property
Triggers when a new property listing is created in Qobrix.
- New User
Triggers when a new user is created in Qobrix.
- Create Contact
Creates a contact in Qobrix.
- Create Lead Comment
Adds a comment to a Qobrix lead (opportunity).
- Create or Update Lead
Creates a Qobrix lead (opportunity), or updates it when a lead ID is given.
- Find Leads
Finds Qobrix leads (opportunities) matching a search expression.
- Get Lead
Returns one Qobrix lead (opportunity) by its ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Qobrix, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Qobrix when something happens in Freshdesk?
Any of Qobrix's 5 actions, including Create Contact, Create Lead Comment, Create or Update Lead and Find Leads. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Qobrix to Freshdesk?
Yes. When something happens in Qobrix, your agent can act in Freshdesk too. This page covers both directions: Qobrix's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Qobrix?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Qobrix without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.