Integration
Connect Freshdesk and PostStack
When something happens in Freshdesk or PostStack, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and PostStack to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and PostStack can do together
From Freshdesk to PostStack
When New Company in Freshdesk
then Add a broadcast in PostStack
From PostStack to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and PostStack
Triggers and actions 10 triggers · 52 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- Contact Deleted (instant)
Fires when a contact is deleted (event: contact.deleted).
- Contact Updated (instant)
Fires when a contact is updated (event: contact.updated).
- Email Bounced (instant)
Fires when an email bounces (event: email.bounced).
- Email Delivered (instant)
Fires when an email is delivered (event: email.delivered).
- New Contact (instant)
Fires when a contact is created (event: contact.created).
- New Inbound Email
Polls for newly received inbound emails.
- New Sent Email (instant)
Fires when an email is sent (event: email.sent).
- Add a broadcast
Create a new marketing broadcast.
- Add a contact
Create a new contact.
- Add a segment
Create a new manual contact segment.
- Add a template
Create a new email template.
- Add contacts to segment
Add contacts to an existing segment.
- Add suppression
Add an address to the suppression list.
- Cancel broadcast
Cancel an in-flight broadcast.
- Cancel email
Cancel a scheduled or queued email before it sends.
- Delete a contact
Delete a contact.
- Delete a template
Delete an email template.
- Get a contact
Fetch one contact by ID.
- Get a template
Fetch one email template by ID.
- Get broadcast
Retrieve one broadcast by its public id, including the HTML and text bodies that the list endpoint omits.
- Get email
Fetch one sent or queued email by ID.
- Get email events
Get the delivery event timeline for one email.
- Get inbound email
Fetch one received inbound email by ID.
- Import contacts
Bulk-import a CSV list of contacts.
- List broadcasts
List marketing broadcasts.
- List contacts
List contacts in the account.
- List emails
List sent, queued, and scheduled emails.
- List inbound emails
List emails received via inbound parsing.
- List segments
List contact segments.
- List suppressed addresses
List addresses on the suppression list.
- List templates
List email templates.
- Send an email
Send a transactional email through PostStack.
- Send broadcast
Start sending a broadcast to its recipients.
- Send emails in batch
Send up to 100 emails in a single request.
- Update a contact
Update an existing contact's fields.
- Update a template
Update an email template, creating a new version.
- Update email
Reschedule a queued email's send time.
- Validate email address
Check whether an email address is valid and deliverable.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and PostStack, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in PostStack when something happens in Freshdesk?
Any of PostStack's 31 actions, including Send an email, Send broadcast, Send emails in batch and Update a contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from PostStack to Freshdesk?
Yes. When something happens in PostStack, your agent can act in Freshdesk too. This page covers both directions: PostStack's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or PostStack?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.