Integration
Connect Freshdesk and OwnerRez
When New Company fires in Freshdesk, your agent runs Add message in OwnerRez, or New inquiry in OwnerRez to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and OwnerRez to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and OwnerRez can do together
From Freshdesk to OwnerRez
When New Company in Freshdesk
then Add message in OwnerRez
From OwnerRez to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and OwnerRez
Triggers and actions 5 triggers · 37 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New inquiry
Triggers when a new inquiry is received in OwnerRez.
- New payment
Triggers when a new payment is recorded on a booking in OwnerRez.
- Add guest
Creates a new guest in OwnerRez with their name, contact details and marketing preferences.
- Add message
Posts a new message to an existing OwnerRez guest message thread, optionally with an image attachment.
- Add quote
Creates a quote for a guest's stay at a property, with optional charge generation, date hold and guest email.
- Add Tag
Adds a tag to a booking, guest, property, quote, inquiry, owner or blocked-off time in OwnerRez.
- Booking Lookup
Returns a single OwnerRez booking by its ID, including dates, guest, property, charges, totals, tags and custom field values.
- Create Guest Updated Webhook Subscription
Subscribes a URL to receive a webhook whenever a guest (contact) is updated in OwnerRez.
- Delete guest
Removes a guest from your OwnerRez account.
- Guest Lookup
Finds guests matching a search term (name, email or phone), optionally narrowed by created date or stay dates.
- List bookings
Returns bookings matching your filters — by property, stay dates, status, or bookings changed since a given time.
- List inquiries
Returns the inquiries in your OwnerRez account, optionally filtered to specific properties or to inquiries created or changed since a date.
- List payments
Returns the payments recorded in your OwnerRez account, optionally only those for one booking or those created or changed since a given date.
- List properties
Returns the properties in your OwnerRez account, optionally filtered by status, availability dates or payment method.
- Modify Booking
Updates an existing OwnerRez booking — dates, guest counts, check-in/out times, guest, property, notes and type. Only the fields you fill in are changed.
- Property Lookup
Returns a single OwnerRez property by its ID, including its address, capacity, rules, tags and custom field values.
- Remove Tag
Removes a tag, by name, from an OwnerRez booking, guest, property or other record.
- Update guest
Updates an existing guest in OwnerRez, changing only the details you fill in.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and OwnerRez, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in OwnerRez when something happens in Freshdesk?
Any of OwnerRez's 16 actions, including Create Guest Updated Webhook Subscription, Update guest, Add guest and Add message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from OwnerRez to Freshdesk?
Yes. When something happens in OwnerRez, your agent can act in Freshdesk too. This page covers both directions: OwnerRez's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or OwnerRez?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and OwnerRez without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.