Integration
Connect Freshdesk and Orderspace
When New Company fires in Freshdesk, your agent runs Add invoice in Orderspace, or New Customer in Orderspace to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Orderspace to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and Orderspace can do together
From Freshdesk to Orderspace
When New Company in Freshdesk
then Add invoice in Orderspace
From Orderspace to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Orderspace
Triggers and actions 13 triggers · 40 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New Customer
Triggers when a new customer is created in Orderspace.
- New Dispatch
Triggers when items on an Orderspace order are dispatched.
- New Invoice
Triggers when an invoice is created in Orderspace.
- New Order
Triggers when a new order is placed in Orderspace.
- New Payment
Triggers when a payment is made or recorded on an Orderspace invoice.
- New Product
Triggers when a new product is created in Orderspace.
- Updated Customer
Triggers when a customer is updated in Orderspace, returning the customer record with the updates applied.
- Updated Inventory Level
Triggers when the stock on hand or available quantity of a product variant changes in Orderspace.
- Updated Order
Triggered when an order is changed. Watches the 200 most recently created orders.
- Updated Product
Triggers when a product is updated in Orderspace, returning the product with the updates applied.
- Add invoice
Creates an invoice in Orderspace for one or more of a customer's orders.
- Add product
Creates a new product with its variants, prices and categories in Orderspace.
- Create Customer
Creates a new customer (a company that places orders) in Orderspace, with its buyer login, contact emails and address.
- Create Dispatch
Creates a dispatch for an order, marking the given items as shipped and reducing stock on hand. The order becomes fulfilled once all its items are dispatched.
- Create Order
Creates an order for an existing customer, with product, custom and shipping lines.
- Delete customer
Deletes a customer from your Orderspace site.
- Delete order
Deletes an order in Orderspace.
- Delete product
Deletes a product (and its variants) from your Orderspace catalog.
- Get customer
Returns a single Orderspace customer by its ID, including buyers, addresses, email addresses and assigned price list, payment terms and customer group.
- Get dispatch
Returns a single dispatch (the fulfilled items of an order) by its ID, including shipping address and dispatch lines.
- Get invoice
Returns a single invoice by its ID, including its lines, orders, billing address and payments.
- Get order
Returns a single Orderspace order by its ID, including customer details, addresses, order lines and totals.
- Get product
Returns a single product by its ID, including its variants, prices, categories and images.
- List customers
Returns a list of customers, most recently created first, optionally filtered by company name, buyer email, status, reference, payment terms, group or price list.
- List inventory levels
Returns stock levels (on hand and available quantities) for product variants, optionally filtered by product, SKU, or created/updated date.
- List orders
Returns orders from your Orderspace site, most recently created first, optionally filtered by date, number, status, reference, customer or standing order.
- Update customer
Updates an existing Orderspace customer. Fields left blank keep their current values.
- Update Inventory Level
Sets the on-hand or available stock quantity for a product variant, identified by its SKU.
- Update product
Updates an existing product in Orderspace, including its details, variants, categories and images. Fields left blank stay unchanged.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Freshdesk and Orderspace, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Orderspace when something happens in Freshdesk?
Any of Orderspace's 19 actions, including Create Customer, Create Dispatch, Create Order and Update customer. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Orderspace to Freshdesk?
Yes. When something happens in Orderspace, your agent can act in Freshdesk too. This page covers both directions: Orderspace's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Orderspace?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.