Integration

Connect Freshdesk to openSenseMap

When something happens in Freshdesk, your agent does the next thing in openSenseMap. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsopenSenseMap8 actions

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What do you want Freshdesk and openSenseMap to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Freshdesk and openSenseMap

Triggers and actions 3 triggers · 29 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Find measurements by phenomenon
Fetch the latest measurements for all sensors measuring a given phenomenon/grouptag, as JSON or CSV. GET /statistics/idw or /boxes/data (phenomenon-scoped query)
Action
Find senseBoxes near location
Search senseBoxes near a given coordinate/bounding box and phenomenon. GET /boxes with near/bbox query params
Action
Get 10000 latest measurements for sensor
Fetch up to the 10000 latest raw measurements for one sensor, with optional from-date/to-date filters. GET /boxes/:senseBoxId/data/:sensorId
Action
Get database statistics
Fetch overview statistics about the openSenseMap database (box count, sensor count, measurement count). GET /stats
Action
Get latest measurements of senseBox
Fetch the latest measurements of all sensors for a given senseBox. GET /boxes/:senseBoxId/sensors
Action
Get latest measurements of sensor
Fetch the latest measurement value for one specific sensor of a senseBox. GET /boxes/:senseBoxId/sensors/:sensorId
Action
Get senseBox
Fetch details for one senseBox station by its ID. GET /boxes/:senseBoxId
Action
List senseBoxes
List all senseBox stations, optionally filtered by bounding box/phenomenon/exposure. GET /boxes

Each app on its own

The other way round: openSenseMap to Freshdesk