Integration
Connect Freshdesk and Open Science Framework
When New Company fires in Freshdesk, your agent runs Get file in Open Science Framework, or New comment in Open Science Framework to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Open Science Framework to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and Open Science Framework can do together
From Freshdesk to Open Science Framework
When New Company in Freshdesk
then Get file in Open Science Framework
From Open Science Framework to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Open Science Framework
Triggers and actions 6 triggers · 40 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New comment
Polling trigger that fires when a new comment is added to an OSF project.
- New preprint
Polling trigger that fires when a new OSF preprint is created.
- New registration
Polling trigger that fires when a new OSF registration is created.
- Get collection
Retrieve a single OSF collection.
- Get contributor
Retrieve a single contributor on an OSF project.
- Get file
Retrieve metadata for a single OSF file.
- Get preprint
Retrieve a single OSF preprint.
- Get project
Retrieve a single OSF project by id.
- Get registration
Retrieve a single OSF registration.
- Get resource
Retrieve a single OSF outcome resource.
- Get user
Retrieve a single OSF user.
- Get wiki page
Retrieve a single OSF wiki page.
- List collections
List OSF collections.
- List comments
List comments on an OSF project.
- List contributors
List the contributors on an OSF project.
- List preprints
List OSF preprints.
- List project files
List the files stored in an OSF project.
- List projects
List OSF projects (nodes) visible to the user.
- List registrations
List OSF registrations.
- List resources
List OSF outcome resources.
- List users
List OSF users.
- List wiki pages
List the wiki pages on an OSF project.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Open Science Framework, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Open Science Framework when something happens in Freshdesk?
Any of Open Science Framework's 19 actions, including Get collection, Get contributor, Get file and Get preprint. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Open Science Framework to Freshdesk?
Yes. When something happens in Open Science Framework, your agent can act in Freshdesk too. This page covers both directions: Open Science Framework's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or Open Science Framework?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Open Science Framework without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.