Integration
Connect Freshdesk and oboloo
When New Company fires in Freshdesk, your agent runs Add department in oboloo, or Contract Updated in oboloo to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and oboloo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and oboloo can do together
From Freshdesk to oboloo
When New Company in Freshdesk
then Add department in oboloo
When New Contact in Freshdesk
then Add location in oboloo
From oboloo to Freshdesk
When Contract Updated in oboloo
then Add Note to Ticket in Freshdesk
When New Contract in oboloo
then Create Contact in Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and oboloo
Triggers and actions 8 triggers · 37 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Trigger
Contract UpdatedTriggers when a contract is updated in oboloo.
Trigger
New ContractTriggers when a new contract record is created.
Trigger
New SupplierTriggers when a new supplier record is created.
Trigger
Saving Record Is Created or Updated in ObolooTriggers when a savings record is created or updated in oboloo.
Trigger
Supplier UpdatedTriggers when a supplier record is updated.
Action
Add department/api/departments/add - create a department.
Action
Add location/api/locations/add - add or update a location.
Action
Add saving/api/savings/add - create a new saving entry.
Action
Add savings milestone/api/savings/milestones/add - add a milestone to a saving.
Action
Create ContractCreate a new contract in oboloo
Action
Create New SupplierCreates a new supplier record in oboloo
Action
Get supplier address/api/getSupplierAddress/{id} - supplier address by id.
Action
List contracts/api/contracts - paginated list of contracts with filters.
Action
List departments/api/getAllDepartments - departments and department locations.
Action
List locations/api/getAllLocations - all locations.
Action
List savings/api/savings - list savings with multiple filters.
Action
List suppliers/api/suppliers - paginated list of suppliers with filters.
Action
Update a Contract in ObolooUpdate a contract record in oboloo
Action
Update a Supplier in ObolooUpdates an existing Supplier record in oboloo
Action
Update saving/api/savings/update - update a saving.
Action
Update supplier address/api/suppliers/update/address - update a supplier address.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and oboloo, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in oboloo when something happens in Freshdesk?
Any of oboloo's 16 actions, including Create Contract, Create New Supplier, Update a Contract in Oboloo and Update a Supplier in Oboloo. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from oboloo to Freshdesk?
Yes. When something happens in oboloo, your agent can act in Freshdesk too. This page covers both directions: oboloo's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or oboloo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and oboloo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.