Integration
Connect Freshdesk to Mailchimp Transactional (Mandrill)
When New Company fires in Freshdesk, your agent runs Get message info in Mailchimp Transactional (Mandrill). Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and Mailchimp Transactional (Mandrill) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in Mailchimp Transactional (Mandrill)
When New Company in Freshdesk
then Get message info in Mailchimp Transactional (Mandrill)
When New Contact in Freshdesk
then Add reject (blacklist) in Mailchimp Transactional (Mandrill)
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Mailchimp Transactional (Mandrill)
Triggers and actions 3 triggers · 35 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Add reject (blacklist)Add an email to your email rejection blacklist.
Action
Add subaccountAdd a new subaccount.
Action
Delete from whitelistRemove an email from your email rejection whitelist.
Action
Delete reject (blacklist)Remove an email from your email rejection blacklist.
Action
Delete subaccountDelete an existing subaccount; any messages queued for it are removed.
Action
Delete templateDelete a template from the account.
Action
Get account infoReturn information about the API-connected user, including reputation, hourly quota, and usage stats.
Action
Get message infoGet the full information for a single recently sent message.
Action
Get sender infoGet more detailed information about a single sender, including stats for the past 30 days.
Action
Get subaccount infoGet information about a specific subaccount.
Action
Get tag infoReturn more detailed information about a single tag, including aggregates of recent stats.
Action
Get template infoGet the information for a specific template.
Action
Ping (validate API key)Validate an API key and respond to a ping.
Action
Update templateUpdate the code for an existing template.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Mailchimp Transactional (Mandrill), answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Mailchimp Transactional (Mandrill) when something happens in Freshdesk?
Any of Mailchimp Transactional (Mandrill)'s 14 actions, including Update template, Add reject (blacklist), Add subaccount and Get account info. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Mailchimp Transactional (Mandrill) to Freshdesk?
Mailchimp Transactional (Mandrill) has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads Mailchimp Transactional (Mandrill)'s API documentation and adds it.
Do I have to build a connector for Freshdesk or Mailchimp Transactional (Mandrill)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and Mailchimp Transactional (Mandrill) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.