Build solutions, not workarounds.
What do you want Freshdesk and Lark to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in Lark
When New Company in Freshdesk
then Create New Lark Calendar Event in Lark
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and Lark
Triggers and actions 3 triggers · 33 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- Create New Lark Calendar Event
Creates a new Lark Calendar event
- Create New Lark Folder
Creates a new empty folder inside a parent folder in Lark Drive (My Space).
- Create New Lark Task
Crreates a new task in Lark
- Search Lark Base
Searches a Lark Base table for records matching a filter. Returns up to 500 matching records.
- Search Lark Calendar Event
Searches events on a Lark calendar by keyword in the event title, optionally narrowed by time range, attendees, meeting rooms or group chats.
- Search Lark Docs
Searches the connected user's Lark documents by keyword, optionally narrowed to specific owners or group chats.
- Search Lark Sheets
Searches the connected user's Lark Docs space for spreadsheets (Sheets) whose title or content matches a keyword.
- Search Lark Task by Complete Status
Returns up to 100 of the connected user's own tasks that are either completed or not completed.
- Search Task by GUID
Looks up a single Lark task by its GUID and returns its full details: summary, description, dates, members, status and custom field values.
- Search Users in Lark
Searches the people in your Lark organization by name, as the connected user, and returns the matches.
- Update Existing Lark Task
Updates an existing task in Lark
- Update Lark Calendar Event
Updates an existing Lark Calendar event
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and Lark, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Lark when something happens in Freshdesk?
Any of Lark's 12 actions, including Create New Lark Calendar Event, Create New Lark Folder, Create New Lark Task and Update Existing Lark Task. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Lark to Freshdesk?
Lark has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads Lark's API documentation and adds it.
Do I have to build a connector for Freshdesk or Lark?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.