Integration
Connect Freshdesk to KickoffLabs
When New Company fires in Freshdesk, your agent runs Add Lead(s) Back to Leaderboard in KickoffLabs. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and KickoffLabs to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in KickoffLabs
When New Company in Freshdesk
then Add Lead(s) Back to Leaderboard in KickoffLabs
When New Contact in Freshdesk
then Add or Update Lead in KickoffLabs
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and KickoffLabs
Triggers and actions 3 triggers · 36 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Action - Mark as Complete for LeadMarks an existing lead as having completed one of the campaign's actions.
Action
Add Lead(s) Back to LeaderboardPuts leads you removed back on a campaign's leaderboard or waitlist ranking, ranked by their contest score again.
Action
Add or Update LeadAdds a new lead to a campaign, or updates the existing lead with the same email or phone number. Returns the lead with its social ID, rank and referral link.
Action
Add Points to LeadAdds custom points to a lead, or subtracts them with a negative number.
Action
Approve Lead(s)Marks one or more leads in a campaign as valid, overriding any fraud flags KickoffLabs detected.
Action
Block Lead(s)Blocks one or more leads from a campaign's contest by marking them as fraudulent.
Action
Delete Lead(s)Deletes one or more leads from a campaign.
Action
Find Lead by EmailFinds a lead in a campaign by email address or social ID.
Action
Get Campaign StatsReturns a campaign's lead totals.
Action
List Campaign ActionsReturns the actions defined on a campaign, with each action's ID and text.
Action
List CampaignsReturns the campaigns in your KickoffLabs account, with each campaign's ID, name and lead count.
Action
Remove Lead(s) From LeaderboardRemoves leads from a campaign's leaderboard or waitlist ranking without deleting them or reducing their points.
Action
Tag LeadApplies one of the campaign's lead tags to a lead.
Action
Tag Lead ParentApplies a lead tag to the lead who referred the given lead, if there is one.
Action
Verify Lead(s)Marks one or more leads as having a verified email address, as if they clicked the verification link.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Freshdesk and KickoffLabs, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in KickoffLabs when something happens in Freshdesk?
Any of KickoffLabs's 15 actions, including Action - Mark as Complete for Lead, Add Lead(s) Back to Leaderboard, Add or Update Lead and Add Points to Lead. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from KickoffLabs to Freshdesk?
KickoffLabs has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads KickoffLabs's API documentation and adds it.
Do I have to build a connector for Freshdesk or KickoffLabs?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and KickoffLabs without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.