Connect Freshdesk to JigsawStack

Both apps 47Freshdesk 24JigsawStack 23

• Trigger
  New Company

  Triggers when a new company is created.

• Trigger
  New Contact

  Triggers when a new contact is created.

• Trigger
  New Ticket

  Triggers when a new ticket is created.

• Action
  Add Note to Ticket

  Adds a private or public note to a ticket.

• Action
  Create Company

  Creates a new company.

• Action
  Create Contact

  Creates a new contact.

• Action
  Create Ticket

  Creates a new ticket in Freshdesk.

• Action
  Delete Contact

  Deletes a contact by ID.

• Action
  Delete Ticket

  Deletes a ticket by ID.

• Action
  Get Agent

  Retrieves an agent by ID.

• Action
  Get Company

  Retrieves a company by ID.

• Action
  Get Contact

  Retrieves a contact by ID.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  List Agents

  Lists all agents.

• Action
  List Companies

  Lists companies.

• Action
  List Contacts

  Lists contacts.

• Action
  List Ticket Conversations

  Lists all conversations (replies and notes) on a ticket.

• Action
  List Tickets

  Lists tickets, most recently updated first.

• Action
  Reply to Ticket

  Adds a public reply to a ticket conversation.

• Action
  Search Contacts

  Searches contacts using a Freshdesk query string.

• Action
  Search Tickets

  Searches tickets using a Freshdesk query string.

• Action
  Update Company

  Updates a company by ID.

• Action
  Update Contact

  Updates a contact by ID.

• Action
  Update Ticket

  Updates an existing ticket by ID.

• Action
  Add file

  Uploads a file to JigsawStack file storage. Endpoint: POST /store/file.

• Action
  Add prompt

  Creates a reusable AI prompt template in the Prompt Engine. Endpoint: POST /prompt_engine.

• Action
  Classify text

  Classifies input text/data against provided or inferred labels. Endpoint: POST /classification.

• Action
  Convert HTML

  Converts HTML content to another format (e.g. PDF/image). Endpoint: POST /web/html_to_any.

• Action
  Delete file

  Deletes a stored file by key. Endpoint: DELETE /store/file/read/{key}.

• Action
  Delete prompt

  Deletes a Prompt Engine template by id. Endpoint: DELETE /prompt_engine/{id}.

• Action
  Generate embedding

  Generates a vector embedding for input text/image. Endpoint: POST /embedding.

• Action
  Generate SQL

  Converts a natural-language prompt into a SQL query. Endpoint: POST /ai/sql.

• Action
  Get prompt

  Retrieves a Prompt Engine template by id. Endpoint: GET /prompt_engine/{id}.

• Action
  NSFW

  Quickly detect nudity, violence, hentai, porn and more NSFW content in images.

• Action
  Object Detection

  Recognise objects within an image with great accuracy.

• Action
  Profanity

  Check any text for profanity.

• Action
  Run prompt

  Executes a saved Prompt Engine template with runtime inputs. Endpoint: POST /prompt_engine/run.

• Action
  Scrape webpage

  Scrapes structured content/data from a given URL. Endpoint: POST /ai/scrape.

• Action
  Search web

  Runs a web search query and returns ranked results. Endpoint: POST /web/search.

• Action
  Sentiment Analysis

  Perform sentiment analysis on a given text.

• Action
  Spam Check
• Action
  Speech to Text

  Transcribe video and audio files with ease leveraging Whisper large V3 AI model.

• Action
  Spell Check

  Check and correct spelling errors in a text.

• Action
  Summary

  Generate smarter text summaries with AI

• Action
  Translate

  Translate text from one language to another.

• Action
  Translate image

  Translates text found within an image to a target language. Endpoint: POST /ai/translate/image.

• Action
  vOCR

  Recognise, describe and retrieve data within an image with great accuracy.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.