Integration
Connect Freshdesk and HelloSign
When New Contact fires in Freshdesk, your agent runs Get Signature Request Files in HelloSign, or New Signature Request in HelloSign to Create Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and HelloSign to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Connecting Freshdesk and HelloSign lets support agents send and follow up on signature requests without leaving the helpdesk. A ticket about a contract can trigger a signature request in HelloSign, and a new signature request in HelloSign can open or annotate a ticket in Freshdesk so agents see where each document stands.
Example flows
What Freshdesk and HelloSign can do together
From Freshdesk to HelloSign
When New Contact in Freshdesk
then Get Signature Request Files in HelloSign
From HelloSign to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and HelloSign
Triggers and actions 4 triggers · 29 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- New Signature Request
Triggers when a new signature request appears in the account.
- Cancel Signature Request
Cancels an incomplete signature request.
- Get Account
Returns information about the current Dropbox Sign account.
- Get Signature Request
Retrieves a single signature request by its ID.
- Get Signature Request Files
Returns a download URL for the documents of a signature request as a PDF.
- List Signature Requests
Lists signature requests for the account, paginated and ordered newest first.
- List Templates
Lists the reusable templates available to the account.
- Send Reminder
Sends an email reminder to a signer to sign a pending signature request.
- Send Signature Request
Creates and sends a new signature request using document file URLs and a list of signers.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and HelloSign, answered
Can a Freshdesk ticket start a signature request in HelloSign?
Yes. The New Ticket trigger in Freshdesk can be followed by Send Signature Request in HelloSign using your document file URL and the signer details from the ticket contact. You can also add a note back on the ticket so agents see the request was sent.
What happens on the Freshdesk side when a signature request appears in HelloSign?
The New Signature Request trigger in HelloSign can create a ticket in Freshdesk, search contacts for the signer's email, or add a note to an existing ticket. The agent builds the scenario you describe and tests every scenario before it runs on live requests.
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Contact, New Ticket and New Company. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelloSign when something happens in Freshdesk?
Any of HelloSign's 8 actions, including Cancel Signature Request, Send Signature Request, Send Reminder and Get Account. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelloSign to Freshdesk?
Yes. When something happens in HelloSign, your agent can act in Freshdesk too. This page covers both directions: HelloSign's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or HelloSign?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshdesk and HelloSign without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.