Integration
Connect Freshdesk and GitHub
When New Company fires in Freshdesk, your agent runs Add Labels to Issue in GitHub, or New Branch in GitHub to Add Note to Ticket in Freshdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and GitHub to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk and GitHub can do together
From Freshdesk to GitHub
When New Company in Freshdesk
then Add Labels to Issue in GitHub
From GitHub to Freshdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and GitHub
Triggers and actions 18 triggers ยท 40 actions
- New Company
Triggers when a new company is created.
- New Contact
Triggers when a new contact is created.
- New Ticket
Triggers when a new ticket is created.
- Add Note to Ticket
Adds a private or public note to a ticket.
- Create Company
Creates a new company.
- Create Contact
Creates a new contact.
- Create Ticket
Creates a new ticket in Freshdesk.
- Delete Contact
Deletes a contact by ID.
- Delete Ticket
Deletes a ticket by ID.
- Get Agent
Retrieves an agent by ID.
- Get Company
Retrieves a company by ID.
- Get Contact
Retrieves a contact by ID.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists all agents.
- List Companies
Lists companies.
- List Contacts
Lists contacts.
- List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
- List Tickets
Lists tickets, most recently updated first.
- Reply to Ticket
Adds a public reply to a ticket conversation.
- Search Contacts
Searches contacts using a Freshdesk query string.
- Search Tickets
Searches tickets using a Freshdesk query string.
- Update Company
Updates a company by ID.
- Update Contact
Updates a contact by ID.
- Update Ticket
Updates an existing ticket by ID.
- Issue Closed
Triggers when an issue in a repository is closed.
- New Branch
Triggers when a new branch is created in a GitHub repository.
- New Collaborator
Triggers when a new collaborator is added to a GitHub repository.
- New Commit
Triggers when a new commit is pushed to a GitHub repository's default branch.
- New Commit Comment
Triggers when someone comments on a commit in a repository.
- New Gist
Triggers when you create a new gist on GitHub.
- New Global Event
Triggers when a new public event happens anywhere on GitHub, such as a push, fork, or new issue.
- New Issue
Triggers when a new issue is created in a repository.
- New Label
Triggers when a new label is added to a GitHub repository.
- New Milestone
Triggers when a new milestone is created in a repository.
- New Pull Request
Triggers when a new pull request is opened in a repository.
- New Release
Triggers when a new release is published in a GitHub repository.
- New Repo Event
Triggers when new activity (pushes, issues, pull requests, releases and more) happens in a GitHub repository.
- New Repository
Triggers when a new public repository appears under a GitHub user or organization.
- New Watcher
Triggers when someone starts watching a repository.
- Add Labels to Issue
Adds labels to an issue or pull request in a GitHub repository, keeping its existing labels.
- Check Organization Membership
Checks whether a GitHub user is a member of an organization and returns true or false.
- Create Branch
Creates a new branch in a repository, starting from the commit you choose.
- Create Comment
Adds a comment to an issue or pull request in a GitHub repository.
- Create Gist
Creates a new gist with one file on the connected GitHub account.
- Create Issue
Creates a new issue in a GitHub repository.
- Create or Update File
Creates a new file in a repository, or replaces an existing file's contents, as a commit.
- Create Pull Request
Opens a pull request asking to merge one branch into another.
- Delete Branch
Deletes a branch from a repository. Any open pull request from that branch is closed.
- Find Branch
Finds a branch in a GitHub repository by name and returns its latest commit and protection status.
- Find Issue
Finds an issue in a GitHub repository by its number and returns its title, body, state, author and labels.
- Find Organization
Finds a GitHub organization by its login and returns its profile details.
- Find Pull Request
Finds a pull request in a GitHub repository by its number and returns its title, state, branches and merge status.
- Find Repository
Returns a GitHub repository by its owner and name, including its description, visibility, default branch and counts.
- Find User
Finds a GitHub user by username and returns their public profile.
- Get File Contents
Returns a file from a GitHub repository, with its base64-encoded content, at the default branch or a chosen branch, tag or commit.
- Submit Review
Submits a review on a pull request: approve it, request changes, or leave a review comment.
- Update Issue
Updates an existing issue in a GitHub repository, such as its title, text, state, labels or assignees.
- Update Pull Request
Changes a pull request's title, description, target branch, or open/closed state.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and GitHub, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in GitHub when something happens in Freshdesk?
Any of GitHub's 19 actions, including Create Branch, Create Comment, Create Gist and Create Issue. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from GitHub to Freshdesk?
Yes. When something happens in GitHub, your agent can act in Freshdesk too. This page covers both directions: GitHub's triggers and Freshdesk's actions are listed here as well.
Do I have to build a connector for Freshdesk or GitHub?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.