Integration
Connect Freshdesk to fastbill
When something happens in Freshdesk, your agent does the next thing in fastbill. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshdesk and fastbill to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshdesk can start in fastbill
When New Company in Freshdesk
then Add Payment for Invoice in fastbill
When New Contact in Freshdesk
then Add Payment for Revenue in fastbill
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshdesk and fastbill
Triggers and actions 3 triggers · 39 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
Action
Add Payment for InvoiceAdds full payment for invoice
Action
Add Payment for RevenueAdds full payment for revenue
Action
Create CustomerCreates a new customer in FastBill
Action
Create InvoiceCreates a new invoice
Action
Create OfferCreates a new offer in FastBill
Action
Create RevenueCreates a revenue entry
Action
Delete CustomerDelete a FastBill customer by ID.
Action
Delete InvoiceDelete a FastBill invoice by ID.
Action
Delete OfferDelete a FastBill offer/estimate by ID.
Action
Finalize InvoiceConverts an invoice draft to a final invoice
Action
Get CustomerFetch a single FastBill customer by ID.
Action
Get InvoiceFetch a single FastBill invoice by ID.
Action
Get OfferFetch a single FastBill offer/estimate by ID.
Action
Search CustomerSearch for a Customer
Action
Search InvoiceFind an invoice
Action
Send Invoice by EmailSend an invoice by email
Action
Update CustomerUpdate fields on an existing FastBill customer.
Action
Update InvoiceUpdate fields on an existing (draft) FastBill invoice.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshdesk and fastbill, answered
What can start an automation from Freshdesk?
Any of Freshdesk's 3 triggers in the catalog, including New Company, New Contact and New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in fastbill when something happens in Freshdesk?
Any of fastbill's 18 actions, including Create Customer, Create Invoice, Create Offer and Create Revenue. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from fastbill to Freshdesk?
fastbill has no triggers in the catalog today, so automations start in Freshdesk. If you need the other direction, ask: your agent reads fastbill's API documentation and adds it.
Do I have to build a connector for Freshdesk or fastbill?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.