Integration

Connect Freshdesk to Facebook

When something happens in Freshdesk, your agent does the next thing in Facebook. Describe it in plain language and the automation is built, tested on every branch and kept running.

Freshdesk3 triggersFreshdesk21 actionsFacebook24 actions

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Build it

What do you want Freshdesk and Facebook to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Or work from Claude Code

Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.

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Everything your agent can do with Freshdesk and Facebook

Triggers and actions 3 triggers · 45 actions

Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.
Action
Create Comment
Creates a comment on a facebook post or replies to an existing comment.
Action
Create Photo Post
Creates a photo post on a facebook page.
Action
Create Post
Creates a new post on a facebook page.
Action
Delete Comment
Deletes a facebook comment.
Action
Delete Post
Deletes a facebook page post.
Action
Get Comment
Retrieves details of a specific facebook comment.
Action
Get Comments
Retrieves comments from a facebook post or comment (for replies).
Action
Get Page Conversations
Retrieves a list of conversations between users and the page.
Action
Get Page Details
Fetches details about a specific facebook page.
Action
Get Page Photos
Retrieves photos from a facebook page.
Action
Get Page Posts
Retrieves posts from a facebook page.
Action
Get Page Roles
Retrieves a list of people and their tasks/roles on a facebook page.
Action
Get Page Videos
Retrieves videos from a facebook page.
Action
Get Photo
Reads a single Facebook photo by id, using the Page access token for the given page_id. Use as the read-back for a photo upload.
Action
Get Post
Retrieves details of a specific facebook post.
Action
Get Post Insights
Retrieves analytics and insights for a specific facebook post.
Action
Get Post Reactions
Retrieves reactions (like, love, wow, etc.) for a facebook post.
Action
Get Scheduled Posts
Retrieves scheduled and unpublished posts for a facebook page.
Action
Get User Pages
Retrieves a list of pages the user manages, including tasks and access tokens.
Action
Like Post Or Comment
Likes a facebook post or comment.
Action
Unlike Post Or Comment
Removes a like from a facebook post or comment.
Action
Update Comment
Updates an existing facebook comment.
Action
Update Post
Updates an existing facebook page post.
Action
Upload Photos Batch
Uploads multiple photo files in batch to a facebook page or album. uses facebook's batch api for efficient multi-photo upload. maximum 50 photos per batch.

Each app on its own

The other way round: Facebook to Freshdesk